Liberty Interview Questions | Glassdoor.co.uk

Liberty Interview Questions

Interviews at Liberty

23 Interview Reviews

Experience

Experience
79%
4%
17%

Getting an Interview

Getting an Interview
66%
17%
13%
4

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1.  

    Customer Service Interview

    Anonymous Employee in London, England
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Liberty (London, England) in October 2015.

    Interview

    I applied via their website, then received an interview date around 2 week after; there was a group of us where they presented us with a presentation; we then were split into 2 groups and I went for a one-to-one interview first; my interviewer was very nice, we had a good chat and I discussed my experience within retail etc. we then had to complete a small exercise within a group.

    Interview Questions

    • "Tell me about your experience?" and "Whats the best customer service experience you have received?"   1 Answer

  2.  

    Customer Service Advisor Interview

    Anonymous Employee in London, England
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Liberty (London, England) in October 2015.

    Interview

    The Interview process was quite straightforward,the Interviewer was pleasant and made me feel relaxed.
    I haven't attended an Interview in awhile,but with this experience I had a lot In common with the Interviewer and really enjoyed this experience.

    Interview Questions

  3.  

    Sales Associate Interview

    Anonymous Employee in London, England
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 1+ week. I interviewed at Liberty (London, England) in December 2014.

    Interview

    Will usually be by a department manager, followed by a Head of Retail. You would normally then hear back after the interview from HR with a job offer or a rejection. Very easy and quick process

    Interview Questions

    • What would you describe as excellent customer service   1 Answer

  4.  

    Sales Associate Interview

    Anonymous Employee in London, England
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Liberty (London, England) in August 2014.

    Interview

    Thorough and detailed. They were keen to get you on board, and were very quick to reply to my online application and constant emails. The hiring team were very helpful and offered insight into the interview process and even prepared you for expectations of the day When it finally came to officially hiring you after 4 separate interviews they were mostly flexible on your contract. Following being hired- a two day induction was a great way to meet team members and hone your skill on the tills and talking to customers.

    Interview Questions

    • Where have you experienced similar luxury customer service?   Answer Question

    Liberty Response

    22 Nov 2015 – Resourcing and development manager

    Thank you for the feedback and the insight into the way induction supported you into the Liberty Team


  5.  

    Sales Associate Interview

    Anonymous Employee in London, England
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. I interviewed at Liberty (London, England) in January 2016.

    Interview

    I was welcomed by the department head and the business manager on two separate occasions. At first, I was questioned about my previous experience and knowledge about the subject. It was based on how application of my practical knowledge combined with up-to-date awareness in the area is a must. The imperative part included mentioning how I would stand out among the hundreds of others applying for this position and proving to be an asset to the company.
    For the second round, the interview involved presenting personality and the professional edge to it. I was pleased to be answered incase of any queries from my side

    Interview Questions

    • How would you cope up with the experienced staff around you?   Answer Question

  6. Helpful (4)  

    Retoucher Interview

    Anonymous Employee in London, England
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 2 days. I interviewed at Liberty (London, England) in December 2015.

    Interview

    The interview process was an at home test, followed by a face to face interview where we discussed my past jobs and what they could bring to the role and how I could work with a variety of tasks and the workload.

    We also went through the good and bad points of my test and the style sheets used for this specific company. I found it useful to go through the detailed role sheet sent and refer back to my past jobs and how they would help me cover each point beforehand. I honestly can't remember specific questions but I guess that's nerves for you! I found the interviewers friendly and this helped put me at ease during the process.

    Negotiation

    I was pretty much offered what I asked for so I was happy with that. There is a work based review yearly so I am sure there will be more chances to discuss things once I settle in.


  7.  

    IT Support Team Leader Interview

    Anonymous Employee in London, England
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Liberty (London, England) in October 2014.

    Interview

    Fairly lenghty process however worth it ...

    Initially I applied online and my application was submitted to a recruiter Liberty used at that time. My initial interview was over the phone with the recruiter then followed by in-person interview with the recruiter.

    Following that I have been put through for internal iterview with Liberty recruitment advisor and my then manager for personal assesment which I have passed successfully and was invited back for 2nd (technical) interview. Having passed that I have had an immediate interview with the company IT director.

    I heard back with decision the same day and started with them in 4 weeks time (I worked at different company and that was my notice period).

    Interview Questions

    • Aside from technical questions, Liberty is all about people so emphasis goes onto customer service / personal & interpersonal skills.   1 Answer
  8.  

    Christmas Sales Assistant Interview

    Anonymous Interview Candidate in London, England
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through a staffing agency. The process took 1+ week. I interviewed at Liberty (London, England) in August 2016.

    Interview

    An interview day in which we were given a numeracy test, a team exercise, a presentation and a one to one interview. The larger group was divided into two during the day. The presentation required us to bring an object that reminded us of christmas and explain its relevance to the larger group

    Interview Questions


  9.  

    Temporary Christmas Sales Associate Interview

    Anonymous Employee in London, England
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Liberty (London, England) in July 2014.

    Interview

    I firstly applied with my covering letter and CV online. I then shortly received a text message saying that I have been invited to a video interview and that I had to log into my e - mails. The first stage of the interview was this video interview which I had never encountered before. There were three questions and I had to answer them in a time limit. I then received a call about a week later, saying that I have passed the first stage of the interviews. I then needed to attend a group and one on one interview at Liberty. I also needed to bring an object that reminds me of both Christmas and Liberty. I went to the interview and each of us had five minutes to explain our item. We then were told about Liberty and the history behind it. The Store Manager then came in and had a little chit chat to get to know us better. We then went off one by one for our one on one interviews and answered the typical questions. Why Liberty? What do you like about Christmas? Give me a time where ... We then returned to the room and had a group activity of making crossword puzzles - which was soo difficult.

    Interview Questions

    Liberty Response

    22 Nov 2015 – Resourcing and development manager

    Thank you for sharing your experience, and welcome to the Liberty Team.


  10.  

    Team Development Coach Interview

    Anonymous Employee in London, England
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Liberty (London, England) in May 2015.

    Interview

    The recruitment team were very easy to get hold of and my 3 interviews were arranged in timely manner. I got a very positive vibe from initial phone calls around my skill set which gave me confidence in advance of my first interview. I was made aware of the business objectives and how my role would support these goals. All 3 interviews challenged me in different t ways: the first was a way to get my depth of experience across in an hour. The 2nd was a lot more specific to how I manage and drive a team, with the head of retail so I was very aware of making an impression with my articulation and solutions. The third was my most enjoyable, a team brief to the store where I could demonstrate my character and really sell myself. I had the opportunity to meet a potential colleague and my line manager who was very welcoming and friendly. I received feedback on my team brief that morning which I greatly appreciated.

    Interview Questions

    • How have you managed an underperforming team member?   Answer Question
    • Can you demonstrate how you'd face a challenge from a long standing team member who is set in their ways?   Answer Question
    • Why are you leaving your current role?   Answer Question

See What Liberty Employees Are Saying

StarStarStarStarStar     Former Anonymous Employee

Pros: “Individual's create a great place of work within teams (both in HO and retail), and work hard to achieve individual goals”“Individual's create a great place of work within teams (both in HO and retail), and work hard to achieve individual goals” – Full Review

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