Marks & Spencer Christmas Salesfloor Customer Assistant Interview Questions

Updated Oct 23, 2014

To filter interviews, or .
Found 1 of over 1,391.0 interviews

Interviews at Marks & Spencer

Experience
Negative100%
Getting an Interview
Applied online100%
Difficulty
5.0
Average
HardAverageEasy

Marks & Spencer

Anonymous Interview Candidate in Tamworth, England

No Offer
Negative Experience
Difficult Interview
Application

I applied online. The process took 2 days. I interviewed at Marks & Spencer (Tamworth, England)

Interview

I applied online and was immediately offered an interview slot for the following morning. At the interview I was led into a room and asked some basic questions about my current job, my availability and my education. I was then given 7 sheets of paper and some blank paper to make notes. The paper contained information such as which products were in stock, the phone numbers of local stores and current promotions. I was left alone for about 10 mins and then the role play began. In the role play I had to deal with a customer looking for a a tankini for her daughter but the particular one she wanted wasn't in stock I managed to offer her an alternative but then she asked if there was anyway she could skip the queue cos she was in a rush. I didn't think this would be possible because it would be unfair on other customers however I should have allowed to skip the queue.

Interview Questions
  • None just a role play.
    Answer Question
Be the first to find this interview helpful
RSS Feed</>Embed

Popular Careers with Marks & Spencer Job Seekers

JobsSalariesInterviews

Work at Marks & Spencer? Share Your Experiences

Marks & Spencer logo
or