Marks & Spencer Customer Assistant Interview Questions | Glassdoor.co.uk

Marks & Spencer Customer Assistant Interview Questions

Interviews at Marks & Spencer

372 Interview Reviews

Experience

Experience
81%
11%
8%

Getting an Interview

Getting an Interview
95%
2%
1%
1
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0

Difficulty

2.6
Average

Difficulty

Hard
Average
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Helpful (71)  

Customer Assistant Interview

Anonymous Employee in Saint Helens, OR (US)
Accepted Offer
Positive Experience
Easy Interview

Application

I applied online. The process took 3 weeks. I interviewed at Marks & Spencer (Saint Helens, OR (US)) in November 2014.

Interview

Appied on line was told straight away I was succesful was given an interview for mon 3/11/2014 I was told straight away I had passed the assessment they took my bank details ect recived a call this morning 05/11/2014 saying I had got the job

Other Interview Reviews for Marks & Spencer

  1.  

    Customer Assistant Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Marks & Spencer.

    Interview

    Completed online questionnaire whereafter they emailed to confirm that I was eligible for an interview. Was then invited to interview, fairly open in terms of providing various times for the interview.
    Interview lasted approx 20-45 minutes. Successful.

    Interview Questions

    • what draws you to working here? for this specific title   Answer Question

  2.  

    Customer Assistant Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Marks & Spencer.

    Interview

    welcoming and informative.
    Was a one on one interview which means that it wasn't very stressful
    it was my first interview so I was quite nervous, however the individual interviewing me was patient.

    Interview Questions

    • describe your pros and cons   1 Answer
  3.  

    Customer Assistant Interview

    Anonymous Employee in Glassford, Scotland
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Marks & Spencer (Glassford, Scotland).

    Interview

    Simple interview completed online multiple choice test was then inited for an interview sat down with interviewer and asked multiple questions mainly about myself and why marks and spencer , would recommend to be yourself and research into the company and role

    Interview Questions

    • Tell me about a time when you worked in a team   2 Answers

  4.  

    Customer Assistant Interview

    Anonymous Employee in Reading, England
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Marks & Spencer (Reading, England).

    Interview

    Role playing. One of the staff will pretend to be a customer that needs assistance. At that it was about a lady wanted to buy a gift for her father and I showed different range of shirts, etc

    Interview Questions


  5.  

    Customer Assistant Interview

    Anonymous Employee in London, England
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. I interviewed at Marks & Spencer (London, England) in February 2020.

    Interview

    Started with a role play, had to 'sell' a product to a 'customer'. You were given an information sheet and 10 minutes to prepare. This was followed by a one on one interview.

    Interview Questions


  6.  

    Customer Assistant Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Marks & Spencer.

    Interview

    the interviewers asked me general questions about my background experience and two role plays, the interview took about 2.5 hours and I was interviewed by two section managers. The interview was fo a cafe customer assistant position

    Interview Questions


  7.  

    Customer Assistant Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Marks & Spencer.

    Interview

    Online questions that you have to complete relating to real life situations that could happen and what your solutions would be. Role play as a customer assisstant with someone acting as a custome, then a one to one interview with the manager.

    Interview Questions

  8.  

    Customer Assistant Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 days. I interviewed at Marks & Spencer.

    Interview

    After passing the online scenario questions, the interview starting with being given time to prepare for role play scenarios, that you then act out with the interviewer. Followed my general interview questions and availability etc.

    Interview Questions


  9.  

    Customer Assistant Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Marks & Spencer in November 2019.

    Interview

    Easier than expected - included a few normal interview questions and a selling scenario, where you are basically provided the answers. I was initially interview by a section coordinator and then a manager also asked some questions - generally quite relaxed.

    Interview Questions

    • They ask questions related to their values, primarily revolving around the words innovation, inspiration, influential and integrity - i.e describe a time you have been innovative in the workplace.   Answer Question

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