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McDonald's UK Customer Care Assistant Interview Questions

13 Interview Reviews

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Customer Care Assistant Interview

Anonymous Employee in Cheltenham, England
Accepted Offer
Neutral Experience
Easy Interview

Application

I applied online. The process took 3 days. I interviewed at McDonald's UK (Cheltenham, England) in March 2018.

Interview

30 minutes in a real job environment to test adaptability and a 10 minute interview to assess skills and attributes in the form of a Q&A on a 1:1 basis.

Interview Questions

  • What brand would you most associate with?   1 Answer

Other Interview Reviews for McDonald's UK

  1.  

    Customer Care Assistant Interview

    Anonymous Employee in Coventry, England
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at McDonald's UK (Coventry, England) in August 2018.

    Interview

    There was a brief On Job Evaluation followed by a few questions. The first few were numbered and I had to pick a number at random. The final two were compulsory.

    Interview Questions


  2.  

    Customer Care Assistant Interview

    Anonymous Employee in Warrington, North West England, England
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at McDonald's UK (Warrington, North West England, England) in August 2018.

    Interview

    Applied online and a few days later received an email and text telling me I’d got an interview - had to ring up the branch to book it. Following week went for the interview which only lasted 10 mins consisting of a few basic questions about my education then a couple about the business and finally I got to ask a couple questions.

    Interview Questions

  3.  

    Customer Care Assistant Interview

    Anonymous Employee in Stockport, England
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at McDonald's UK (Stockport, England) in March 2014.

    Interview

    Group interview with standard questions e.g. strengths, weaknesses, why you want the job etc. There were around 10 people interviewing for a few jobs spread over different McDonalds stores. Followed by individual interview at the store where I was offered the job.

    Interview Questions


  4.  

    Customer Care Assistant Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Interview

    Relaxed and simple interview, straight to the point in a friendly, slightly non-formal way. The interview was on schedule, the hiring manager was kind, asked simple questions and was just about the easiest interview i could've asked for.

    Interview Questions


  5.  

    Customer Care Assistant Interview

    Anonymous Employee in Weston-super-Mare, England
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at McDonald's UK (Weston-super-Mare, England) in August 2016.

    Interview

    The interview was incredibly easy. Once I turned up they sat us down in the restaurant and started asking questions about my personality. McDonald's do not care for qualifications which is good. Make sure to bring your passport with you to the interview and the paperwork signing a week or so later.

    Interview Questions

    • Q1: Why do you want to work at McDonald's?
      ---
      Q2: How would your friends describe you?   1 Answer

  6. Helpful (1)  

    Customer Care Assistant Interview

    Anonymous Interview Candidate in Springburn, Scotland
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at McDonald's UK (Springburn, Scotland) in July 2016.

    Interview

    It was very friendly and informal. I just walked in and joined the queue and then told one of the crew members that I was there for an interview. I was then seated in the dining area and waited for about ten minutes. The manager was extremely friendly and really put me at ease. He explained what working at McDonald's would be like and then asked me about myself. I was then showed around by another very friendly team member.
    I was then offered the job on the spot! It was such an amazing experience with such a friendly manager.

    Interview Questions

    • If you were a brand what brand would you be?
      What does respect mean to you?
      What's better fast or friendly service?
      What would you do with a customer who is clearly annoyed?
      How would you being unhappy with your job affect your life and work?   Answer Question

  7.  

    Customer Care Assistant Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1+ week. I interviewed at McDonald's UK in August 2016.

    Interview

    Applied online by filling in an application and completing a situation judgement test. Got an email the next morning that I had an interview and to book it online for the next day. I was interviewed by an assistant manager at the store but it wasn't the person who was meant to interview me. I didn't get asked to show my passport or N.I number but I guess that will happen if I get the job. A relatively informal interview inside the resteraunt which as simple enough and lasted about 10 minutes. Then I filled soft drinks for 10 minutes for the OJE but the assistant manager didn't observe. After the OJE he said I'd know within a week (this was only yesterday when I'm writing this).

    Interview Questions

  8.  

    Customer Care Assistant Interview

    Anonymous Interview Candidate in Manchester, England
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at McDonald's UK (Manchester, England) in September 2015.

    Interview

    Filled out so many applications, more than 30. Got invited to a group interview, it is not a real interview, just one to get to know more about the role. Was asked when I could work, I said I can work anytime but night shifts, and I was challenged about why that is.

    They haven't got back to me in the time frame so I am unsuccessful, all in all, I think they didn't like that I am not available on the night shift, as everyone else in the group said they are available any time.

    Interview Questions


  9.  

    Customer Care Assistant Interview

    Anonymous Employee in Milton Keynes, England
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at McDonald's UK (Milton Keynes, England) in May 2015.

    Interview

    Applied online and heard back within a week. When I arrived I was sent upstairs to the seating area where I talked to the manager. Overall it was fairly easy. It was my first ever job interview and as long as you seem friendly and have common sense, you're fine!

    Interview Questions


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