The IT support interview process typically involves multiple stages, assessing a candidate's technical skills, problem-solving abilities, and interpersonal skills. Explaining a time you overcame a technical obstacle, Describing your collaboration skills, Handling a frustrated customer, Prioritizing multiple tasks under pressure, and Adapting to changing technologies.

I applied for this job and I got an email from the hr person to set up time to do a phone interview with me. The phone interview went well so a couple of weeks later I got invited to a in person interview. I met with two it supervisors who asked me basic questions about things on my resume then I met with the hr person to talk about next steps. She went over the company benefits and asked if I had aby other offers which made me think I was going to get a job offer. She told me I'd hear back within a week about what was going to happen next. I heard back in a little over a week that I was no longer under consideration for the position which I was surprised about considering that I thought my interview went well.