Nationwide Building Society Member Representative Interview Questions
Updated 13 Nov 2023
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Anonymous Employee
I interviewed at Nationwide Building Society
Quite easy make sure you have examples for your answers. Theres also a role play where they give you a scenario and you have to act as if your in the role
- How did you deal with an issue at work
Anonymous Employee in Sevenoaks, England
I interviewed at Nationwide Building Society (Sevenoaks, England)
In depth and good with lots of information and time to ask questions very well structured and kind friendly staff overall a very good interview , would definitely recommend this company very diverse and respectful
- When’s a time you’ve used your own initiative at work
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Anonymous Interview Candidate
I applied online. I interviewed at Nationwide Building Society in May 2023
First we had a chat about myself and why I wanted to work there. Then there were 3 competency based questions that I had to give examples of my experiences with - they had warned me of what the 3 competencies were beforehand. Then there was an exercise with 3 situations where I had to say what I would do and why.
- Tell us about a time you have worked with someone who works differently to you
Anonymous Interview Candidate
I applied online. The process took 2 days. I interviewed at Nationwide Building Society in Sept 2022
It seemed straight forward and easy to navigate. I finished the video interview but it's been over a week and I still have had absolutely nothing. Would be nice to have an email about any delays or an update.
- What is the best quality you have when working with a team?
Anonymous Employee
I applied online. The process took 3 weeks. I interviewed at Nationwide Building Society in Sept 2022
Online mathematical and data input test, plus a question and answer task. Then it was onto a team's interview, where I was interviewed by two people. This was strength based questions, tailoring the questions so they were more personable than about previous experience. There was a role play half way through which I had 10 minutes to prepare for.
- How do I react to tasks I am not interested in? What would I do if I didn't understand something I was being asked to do?
Anonymous Interview Candidate in Sittingbourne, England
I applied through other source. The process took 3 months. I interviewed at Nationwide Building Society (Sittingbourne, England) in Sept 2022
Assessment- multiple choice questions with scenarios Video- you will be asked to do a video submitting your answers to some questions asked. Final stage is Teams interview which took about an hour.
- Competency based question where asked
Anonymous Interview Candidate
I applied online. The process took 2 weeks. I interviewed at Nationwide Building Society in May 2022
Two people (head of a branch and head of the department). Very friendly and supportive not only during the interview but also during the post-interview communications. A two-part interview: 10 competency-based questions + a 10-minute roleplay at the end.
- How would you deal with an irrate customer?
Anonymous Interview Candidate
I interviewed at Nationwide Building Society
I applied online than they took an online assessment based on some mathematical and conversational questions and hire view online interview and than the virtual assessment interview through Microsoft teams.
- why you are right person for the job?
Anonymous Employee
I applied online. The process took 1 week. I interviewed at Nationwide Building Society in Nov 2021
Video interview split into 2-3 different parts. Mostly situational/behavioural questions and about 20 minutes of roleplaying as a member rep by directing the customer to the correct resources and products. Both branch managers attended and were easy to speak to, they helped to encourage me to explain myself better. Called immediately after to say I got the position.
- How do you handle procedures, do you think it’s a good think/are there any downsides to following procedures?How do you tackle learning new material? What do you struggle with? What are some of your strengths? How would you tackle completing a task independently? How would you make a reasonable decision(independently)?
Anonymous Interview Candidate in Oxford, England
I applied online. The process took 4 weeks. I interviewed at Nationwide Building Society (Oxford, England)
Applied online. Then got through to virtual assessment centre. Had to complete a few tasks with 6 other candidates, then an interview at the end with the local branch manager.
- When have you demonstrated team work?
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