O2 Interview Questions | Glassdoor.co.uk

O2 Interview Questions

Interviews at O2

89 Interview Reviews

Experience

Experience
57%
21%
22%

Getting an Interview

Getting an Interview
85%
9%
4%
1
1

Difficulty

2.9
Average

Difficulty

Hard
Average
Easy
  1.  

    Sales Advisor Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at O2 in March 2014.

    Interview

    I applied online and then revived a brief telpehone interview followed by a 1.1 interview, straight forward process, informal but comfortable interview/chat. Just be you as well as skill, they are looking for personality.

    Interview Questions

    O2 Response

    8 Oct 2018 – Resourcing Consultant

    Thank you for your review, great to see that it was a positive experience for you and that you accepted the offer and it looks like you are still with us so thanks for being part of the o2 family.


  2.  

    Sales Advisor Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at O2 in July 2018.

    Interview

    I applied using Indeed, my application was successful. I got sent a verification email and got sent the link to an Online Interview. My overall application process took almost a week to complete due to not having the Online Interview sent to me. I emailed the person who sent me the link and got nothing back till I emailed enquires then they replied to me and tried to sort it out. I finally got round to doing the interview after days of waiting. I waited for a reply after the email sent said that they would inform everyone who did the interview within 2 working days of everyone doing the interview and didn't hear anything back at all.

    Overall I was super disappointed at how long it took to sort out the interview, it shouldn't take that long to sort things like that out and I would recommend that they just do a phone call interview as it would be so much less hassle.

    Interview Questions

    O2 Response

    24 Sep 2018 – Resourcing Consultant

    Thank you for taking the time to leave us a review and we are dissapointed that you recieved a negative experience as that is not the service that we like to give. Our process is that we ask our... More

  3.  

    Sales Advisor Interview

    Anonymous Employee in Liverpool, England
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at O2 (Liverpool, England) in February 2015.

    Interview

    The managers will get to know you and give you a brief explanation of what the interview will entail. They will ask competency based questions (Situational questions) and also see what you know about O2 so research the company and mentions Gurus, Refresh (The contracts), 2 priority and also how they support the NSPCC. To answer the situational questions use STAR model.

    Interview Questions

    • Name a time you have been proactive.   1 Answer
    • Name a time that you have helped other.   1 Answer

    O2 Response

    4 Jul 2018 – Resourcing Consultant

    Thanks for your review and great to see that you accepted our offer to join the o2 family. We are looking forward to working with you and joining the team.


  4.  

    Sales Advisor Interview

    Anonymous Employee in London, England
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at O2 (London, England) in February 2018.

    Interview

    Applied online with my CV, then got invitation to some online assessment. After a week got an email to invite me for a phone interview. It was easy, basically they want to know about your availability, flexibility. There were some experience based question. If everything is going well, you’ll invite you to an assessment day.
    In the first part of the interview, I had to fill up a form about my availability, holiday plan... so basic stuffs. Then I was left alone with a store manager. She was extra nice and helpful, I felt myself calm and comfortable. Question were so simple (okay, I already have 5 years experience in telecommunication retail), easy to answer it. There aren’t good or wrong answers, just be calm, confident and show your best self! The second part was a role play. They just want to see how easily can you talk to a customer. I liked this part, however it’s a little bit “steril”, because in the real life, customers are not so helpful as the interviewer. On the next day got a phone call from the HR, with an offer.

    Interview Questions

    • Tell me about the last time, when you were really creative.   Answer Question

    O2 Response

    16 Mar 2018 – Resourcing Consultant

    Thank you for taking the time to leave a review around our interview process for our retail advisor position and fantastic to see that you accepted our offer. Congratulations! Not sure if you have... More


  5.  

    Sales Advisor Interview

    Anonymous Interview Candidate in Poole, England
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at O2 (Poole, England) in October 2018.

    Interview

    Applied, received an email saying I have made it to the next stage - a phone interview. I booked it for the next day via the website. Waited 40 minutes to receive a call but nothing came through. Emailed HR, so called Andrew Stoutt but again no explanation. A waste of my time and not even a chance to prove myself.

    Interview Questions

    • Was that a whack move from O2?   1 Answer

    O2 Response

    8 Oct 2018 – Resourcing Consultant

    Thank you for leaving us a review about your recent application. Please accept our apologies as this is not the candidate experience that we want to deliver. Could you please call in to the... More


  6.  

    Sales Advisor Interview

    Anonymous Employee in East Kilbride, Scotland
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took a week. I interviewed at O2 (East Kilbride, Scotland) in March 2017.

    Interview

    Apply online.
    Called for an informal telephone interview, spoke to HR not store management.
    Contacted for an interview in store.
    Interview consisted of two parts, a formal interview and a role playing exercise completed with two members of management.

    Interview Questions

    • How would you overcome an objection to a sale?   Answer Question
    • What products other than mobile phones does the company offer and tell me a little about them?   Answer Question
    • Tell me about a time you had to be proactive in pushing sales but remain customer oriented?   Answer Question

    O2 Response

    7 Dec 2018 – Resourcing Consultant

    Thanks for leaving a review on your interview experience and great to see that you were made an offer and accepted it. We see that you thought the interview was difficult but you obviously made an... More


  7.  

    Sales Advisor Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at O2.

    Interview

    Two part interview - first half my ID was photocopied and I was asked questions about myself and why I applied for O2, and a few scenario type questions. For these it really helps if you expand on your answer and explain the outcome of the example you give.

    Second half was a "sell me this phone" role play, which I found quite fun. If you don't have experience of selling something then research techniques and think of a general sales pitch beforehand. It's important to keep the customer (played by the assessor) interested and stay engaged.

    Interview Questions

    O2 Response

    16 Nov 2018 – Resourcing Consultant

    Thank you for taking the time to leave us a review and we are glad that you found our role play fun and that overall you had a positive experience. Great to see that you were made an offer and that... More

  8.  

    Sales Assistant Interview

    Anonymous Interview Candidate in Belfast, Northern Ireland
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at O2 (Belfast, Northern Ireland) in September 2017.

    Interview

    I applied online. Got an email to complete the online tests which were easy enough, maths based and how to deal with situations. I then got a phone call about availability. After I got an email saying i was rejected

    Interview Questions

    O2 Response

    13 Oct 2017 – Resourcing Consultant

    Thank you for taking the time to leave us a review and also for taking the time to do an application with us for our advisor role in Belfast. I can see you were not successful in your interview but... More


  9.  

    Sales Assistant Interview

    Anonymous Interview Candidate in Manchester, England
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at O2 (Manchester, England) in August 2017.

    Interview

    I applied online, got an email then a phone interview to confirm things, then went in for the interview. I didnt think at the time that I did too well as they left me in a room and told me to study some fake products that I would have to sell to them

    Interview Questions

    • How would you sell our bluetooth in car audio   1 Answer

    O2 Response

    23 Nov 2017 – Resourcing Consultant

    Thank you for taking the time to leave us a review around your interview experience. I am pleased to see that you had a positive experience even though you were not successful at this time in... More


  10.  

    Sales Assistant Interview

    Anonymous Interview Candidate in Southampton, England
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at O2 (Southampton, England) in January 2018.

    Interview

    There was an online application which was quite straightforward and then a situational assessment, and then a phone interview with some simple questions about my employment background. Overall the process was good.

    Interview Questions

    • Are you happy working in a team?   1 Answer

    O2 Response

    16 Mar 2018 – Resourcing Consultant

    Thank you for taking the time to leave a review and it is pleasing to see that you found it positive even though you were not made an offer. We hope that this does not deter you from applying to us... More


See What O2 Employees Are Saying

StarStarStarStarStar   Current Accountant in London, England

Pros: “Flexible, good culture, lots of good people there”“Flexible, good culture, lots of good people there” – Full Review

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