5y
Thanks for leaving this feedback, we're always looking to improve our processes and experience at Octopus. Our US team is very much at the start up stage so we're implementing our processes and hiring from scratch with candidates being our main focus, so we're sorry you had a negative experience with feedback.
You're totally right, feedback is so important for us to give candidates and we're so sorry that your feedback was missed. Please can you drop me a message - olivia.brown@octoenergy.com and we can arrange a time to talk as soon as possible.
We hope with all our candidates, if it's not the right time now, there may be another role in the future that is right for both of us.
We now have a dedicated recruiter in the US to avoid anything like this happening.