Oh Polly Customer Service Advisor Interview Questions | Glassdoor.co.uk

Oh Polly Customer Service Advisor Interview Questions

Interviews at Oh Polly

1 Interview Review

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Customer Service Advisor Interview

Anonymous Employee in Bromborough, England
Accepted Offer
Positive Experience
Average Interview

Application

I applied online. The process took 6 days. I interviewed at Oh Polly (Bromborough, England) in May 2019.

Interview

Different interview process than I have ever experienced before, in a good way! For this role, my first interview consisted of "Testing", in which, they essentially had me answer examples of customer queries. They asked me to throw my personality into it which I found fun and made me look forward to the task at hand. For this, they are really looking for your spelling and grammar capabilities.

After I passed this, I was then invited back for a more formal interview. I sat down with two members of management, who were very friendly and welcoming. I immediately felt comfortable, as the interview felt more like a chat with friends, as opposed to the usual intimidating interview process!

Interview Questions

  • What actions would you take if you knew your colleague was handling a customer in a negative manner?   1 Answer
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