I applied online. The process took 2 weeks. I interviewed at Pier 1 Imports in Jul 2014
Interview
I applied with a million other jobs at the time, so it was honestly at the back of my mind when they called me about 2 weeks later. But it ended up being the job I went with! It was a group interview with 3 people in total. Very casual, very friendly. We went around introducing ourselves and then the SM asked us each a question. They were easy questions like, "Tell me about a time you gave a customer excellent service" and "Describe a time when you had to multitask or were overwhelmed with a task at work". It took about 2 hours in total, mostly because we were all chatting together over each question. All three of us got hired on the spot, and I started training that next week.
Interview questions [1]
Question 1
Group interviews can be difficult when trying not to repeat the same answer as the person before you. Try to stand out!
Discussed Store processes - how the day went from open to close and how each person on the floor worked together throughout the day, how to resolve customer issues, POS operations, seasonal transitions, strengths/weaknesses
Interview questions [1]
Question 1
Name a time you had to resolve a customer service dispute?
I interviewed at Pier 1 Imports (Fountain Hills, AZ)
Interview
The interview was quick and easy, didn't have any issues with the questions and the interviewer was very professional throughout the whole process. They asked about my professional background, a variety of different situations and what I would do in them, and what my expected salary was.
Interview questions [1]
Question 1
Tell us about a time where you had to deal with an escalated customer
The interview was quick and straight to the point. Asked for my availability and work history. The person interviewing me was nice and did not felt much pressure through out the process.
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