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Progressive Insurance Sales Consultant interview questions

Updated 12 Jan 2024

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Found 11 of over 3K interviews

Interviews at Progressive Insurance

3/5 difficulty

Interview experience

73%Positive
Negative18%

How others got an interview

90%
Applied online
Applied online
10%
Employee referral
Employee referral

Progressive Insurance

Anonymous Employee

Accepted Offer
Negative Experience
Difficult Interview
Application

I applied online. The process took 3 months. I interviewed at Progressive Insurance in Oct 2023

Interview

I did not like my experience with progress Human resources was not clear with me during the offer process. The recruiter initially stated that the training will be for 6 months. Also stated that I will get my license and there will be a training for it. It sound great because it was a long training and you get a trainer to teach you the testing requirements. In reality training is not 6 months and only two weeks for the licensing. They should be more clear with people. I was definitely lied to and deceived.

Interview questions
  • Q: Do you have your personal lines license ?
    1 Answer
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Progressive Insurance

Anonymous Employee in Columbus, OH

Accepted Offer
Positive Experience
Average Interview
Application

I applied online. I interviewed at Progressive Insurance (Columbus, OH)

Interview

The interview process was straight forward. They use a video site to record your answer. They use STAR method to answer the questions. You get the answer and then it gives you some seconds to think and then you get a certain number of minutes to record your response. If you don’t like it, you can record a second attempt. It took about 30-40 minutes. If you pass you will get an email from a recruiter asking to set up a phone interview.

Interview questions
  • Have you ever had a difficult customer and how did you handle it. (Answer using the STAR format Situation/Task, Action, Result)
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Progressive Insurance

Anonymous Employee in San Antonio, TX

Accepted Offer
Positive Experience
Easy Interview
Application

I applied online. The process took 3 weeks. I interviewed at Progressive Insurance (San Antonio, TX) in Jan 2023

Interview

Easy just focus on how to answer the sob format and add something you sold in your stories. Always end the question with the end result detailed. I like how fast they will call you with the offer

Interview questions
  • Tell me about one time you had to convience someone on taking the product your selling and why
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Progressive Insurance

Anonymous Employee in Cleveland, OH

Accepted Offer
Positive Experience
Average Interview
Application

I applied online. The process took 4 weeks. I interviewed at Progressive Insurance (Cleveland, OH) in Aug 2022

Interview

Video interview, two phone interviews (30 minutes and one hour). For the first interview, I had to record my answers and submit them. Once chosen, I moved on to the hiring manager and spoke with her for an hour.

Interview questions
  • What skills do you possess that will benefit you in this job?
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Progressive Insurance

Anonymous Employee in Cleveland, OH

Accepted Offer
Positive Experience
Difficult Interview
Application

I applied online. The process took 4 weeks. I interviewed at Progressive Insurance (Cleveland, OH) in Dec 2019

Interview

I applied online and recieved an assessment link. A week later a video interview was requested. 3-4 days after the submitted video interview was submitted I recieved a 1 on 1 interview request at corporate office. The interview lasted about an hour and 10 minutes. You must answer in the STAR format and be as detailed as possible. The interviewer takes pages and pages of notes. The Recruiter told me they have a weekly recruiter meeting and make recommendations on the candidates and it can take 5-10 business days to hear back on the decision. My one on one was on a Monday, I heard back on that Friday. Accepted the offer, background check request was sent over as well as the official offer letter. Background Check is extensive and took about 6 days to complete. Offer letter was then resent without the contingencies!

Interview questions
  • Tell me about a time when you had to make a tough decision, what were your options and which did you choose and why? (literally the only question I can remember)
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Progressive Insurance

Anonymous Employee in Houston, TX

Accepted Offer
Positive Experience
Easy Interview
Application

I applied online. The process took 2 weeks. I interviewed at Progressive Insurance (Houston, TX)

Interview

Interview took about 1 hour to complete and went very well. STAR format was in place when interviewed. The interview was basically pertaining to me and my past experiences as far as working from home and customer service experience as well.

Interview questions
  • What was a time you helped an angry or disgruntled customer? How did you handle it?
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Progressive Insurance

Anonymous Employee in Colorado Springs, CO

Accepted Offer
Positive Experience
Difficult Interview
Application

I applied online. I interviewed at Progressive Insurance (Colorado Springs, CO) in Jan 2019

Interview

The interview is very thorough, STAR process and they only hire about 1% of applicants. The interviews are definitely very targeted towards specifics and but my experience was pleasant because even when I was very nervous my recruiter told me to take my time to think about answers and was very easy to talk to.

Interview questions
  • Tell me about a time you had a conflict with a coworker, how did you handle it?
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Progressive Insurance

Anonymous Employee in San Antonio, TX

Accepted Offer
Negative Experience
Easy Interview
Application

I applied online. The process took 4 weeks. I interviewed at Progressive Insurance (San Antonio, TX) in Aug 2018

Interview

S.T.A.R method is heavily utilized. Make sure to have specific answers with the questions asked. And make sure to ask some questions at the end of the interview. Know something about the company to show some real interest.

Interview questions
  • Tell me about a time you had to work with a difficult co worker.
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Progressive Insurance

Anonymous Employee

Accepted Offer
Positive Experience
Application

I interviewed at Progressive Insurance

Interview

The entire process involved an online assessment upon submitting my application, a phone interview with a recruiter, and a one on one interview with two separate hiring managers. All in all it took about a month from the time I applied to when I got the call with a job offer.

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Progressive Insurance

Anonymous Employee

Accepted Offer
Positive Experience
Average Interview
Application

I applied online. The process took 2 weeks. I interviewed at Progressive Insurance in Nov 2015

Interview

They call you. Set up a phone screening and also smal interview. Then you go to one to one interview. Process takes you about 2 hours. You have one interview then they let you sit next to someone who is already doing your jobs sn then you have the final interview.

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Meta Interview: Hi all, Please advise how many hours I need to prepare for Meta interview scheduled in 8 weeks. I am experienced but this is my first FAANG interview in my career. Always been in Banking in Java Fullstack development. This will help me plan how many hours I need to prepare to complete Leetcode medium and hard problems.@

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Strategist

What does it mean when you see a job you’ve been interviewing for reposted the next day?

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Lead Business Consultant

Was laid off 6 weeks ago and I have two opportunities that I feel good about. One with a consulting firm (ABC) and one with an industry company (XYZ). I have 1 more round with XYZ and I was verbally told an offer would come from the ABC. I want the industry offer, but given it's not guaranteed, I'm not sure if I should 1) decline the ABC offer if it truly comes through and wait or 2) accept ABC offer and leave if XYZ comes through, thus burning bridges and setting a bad reputation. Thoughts?

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Progressive Insurance photo of: A little selfie as employees walk in the black music month parade
Progressive Insurance photo of: Progressive employees take part in a water fitness class
Progressive Insurance photo of: Our large locations offer a variety of places to collaborate with coworkers.
Progressive Insurance photo of: Our Cleveland office is home to a foosball table to help unwind during a busy day.
Progressive Insurance photo of: Employees feeling rejuvenated after a fitness class.
Progressive Insurance photo of: Employees participating in one of our many fitness class.
Progressive Insurance photo of: A contact center employee helping a customer.
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