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      Sears

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      Merchandise and Customer Assistant Interview

      27 Apr 2016
      Anonymous employee
      Chula Vista, CA

      Other Merchandise and Customer Assistant interview reviews for Sears

      Merchandise and Customer Assistant Interview

      18 Jul 2017
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Sears

      Interview

      After applying, I received an email 3 days later regarding scheduling an interview at the store. Two days later, I received a call saying I was hired and was immediatley emailed paperwork to fill out electronically.

      Interview questions [1]

      Question 1

      What does Customer Service mean to you?
      1 Answer
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 days. I interviewed at Sears (Chula Vista, CA) in Apr 2016

      Interview

      Overall was a very pleasant and friendly interview process. It was two interviews, they said it normally would be three, but the assistant store manager was available to interview about an hour after the first interview was done. First interview was very basic and told me the basics of the job. The second kind of asked me questions with customer experience and asked me a question about what the previous interviewer had ran by me (job roles etc.)

      Interview questions [3]

      Question 1

      Name a time you had to answer a customer's questions with a sense of urgency in a tense situation.
      1 Answer

      Question 2

      What makes excellent customer service? Name something you have experienced or a customer service experience you have created.
      Answer question

      Question 3

      Name a time that you were put in charge of a team or worked with a team.
      Answer question
      1

      Merchandise and Customer Assistant Interview

      26 Sept 2016
      Anonymous employee
      Palm Beach Gardens, FL
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Sears (Palm Beach Gardens, FL) in Sept 2015

      Interview

      Interviewer was very friendly. Asked basic interview questions and I was offered the job at the end of the interview. I only met with one person but I was told that you typically interview separately with 2 people.

      Interview questions [2]

      Question 1

      What is good customer service to you?
      Answer question

      Question 2

      What makes a good manager?
      Answer question