They ask about your previous experience. They give you scenarios and ask how you would handle those situations. They ask questions in regards to customer service and why you feel you are perfect candidate for the job.
Interview questions [1]
Question 1
Are you comfortable with assisting customers and helping cashiers whenever needed?
Why do you believe you are a perfect candidate for this job?
I applied online. I interviewed at Sears (Brooklyn, NY) in Apr 2016
Interview
There are usually three interviews but I was hired after the first one. I met with a manager in the Human Resources office and the entire interview process only lasted about 15-20 minutes.
I applied online. The process took 5 days. I interviewed at Sears (Kennesaw, GA) in Sept 2016
Interview
I got a call for HR for interview and I had to complete a drug test. Afterward the in store interview was scheduled. I spoke to two managers and they just asked me a few questions. I remember a few of them catching me off guard because they were a bit more difficult to answer but some of the questions were really similar.
Interview questions [1]
Question 1
What was a time where you had to overcome a difficult issue and how did you resolve it?
I applied online. The process took 1 week. I interviewed at Sears (Sacramento, CA)
Interview
The manager was a little late calling me back and she was nice but the office seemed a little messy and unprofessional. She read the questions from a packet and emailed me the next day.
