Sedgwick Law Firm Customer Service Representative Interview Questions | Glassdoor.co.uk

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Sedgwick Law Firm Customer Service Representative Interview Questions

Interviews at Sedgwick Law Firm

1 Interview Review

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Customer Service Representative Interview

Anonymous Interview Candidate in Dubuque, IA (US)
No Offer
Positive Experience
Easy Interview

Application

I applied online. The process took 2+ months. I interviewed at Sedgwick Law Firm (Dubuque, IA (US)) in March 2015.

Interview

I applied through Concero. Did a skills assessment, and they told me they would send my evaluation through to Sedgwick. I finally hear back from Concero about a month later. They asked if I was still interested in the position, and set up an in person interview. I arrived early as requested, with a copy of my resume (not necessary). The interview lasted less than 20 minutes. All easy questions, but I felt some were repetitive (give an example of when you...) and would have liked to have had more. From the look on her face as I answered, I was sure I'd get the job. I got a rejection letter 5 days later.

Interview Questions

  • Give an example of when you dealt with a difficult customer and how did you handle it?   1 Answer
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