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Sensée Customer Service Advisor Interview Questions

2 Interview Reviews

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Customer Service Advisor Interview

Anonymous Employee in Plymouth, England
Accepted Offer
Positive Experience
Average Interview

Application

I applied online. The process took 4 weeks. I interviewed at Sensée (Plymouth, England).

Interview

You initially have a telephone interview, then if you get through to the next stage you have a virtual one to one interview via a webcam on adobe connect. If successful with that you have a group assessment via adobe connect with timed tests , and another interview . You find out with in about 2 days

Interview Questions

Other Interview Reviews for Sensée

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    Customer Service Advisor Interview

    Anonymous Interview Candidate in Downpatrick, Northern Ireland
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. I interviewed at Sensée (Downpatrick, Northern Ireland) in January 2017.

    Interview

    Online Interview via Adobeconnect interview room. Initial conenction issues with PC version but eventually connected through phone app. Various questions varying in degree of difficulty in that it became apparent as the interview progressed that they were not really looking for your own opinions but rather a pre-defined set of generic answers that could be ticked off a list.

    Interview Questions

    • What do you think constitutes excellent customer service?   Answer Question

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