I applied through a recruiter. The process took 4 months. I interviewed at Sigma Computing in Aug 2022
Interview
Disorganized and unprofessional. I found Sigma through a recruiter, and was excited to learn more about the company. From the start, the interview process was a mess. When I asked about how many rounds there would be and what the interview process was like, I was told that they weren't sure and they would let me know as the interviews progressed. They would schedule an interview, I'd jump on the zoom and then I'd get an email saying they need to reschedule. I started interviewing in May, and went through 4 rounds of interviews with incredible feedback.
After the 4th round, they told me the interview went extremely well and they would get back to me with next steps the next Friday. Friday came and went, so I followed up with them the week after they committed to get back to me. The recruiter told me she did not hear back from Sigma and that she would follow up with them and get back to me. Again, they did not get back to me by the agreed upon date. Then a few weeks later they reach out telling me that they have new leadership on the CS team, and that they would need to schedule an interviews with them.
After several follow ups with the recruiter saying they weren't sure when they could do the interview, I gave up. They reached back out to me in September (4 months after I start interviewing with them) asking me to meet additional leaders. I get on the scheduled zoom, sit there an wait 15 minutes, then I get an email saying they need to reschedule. Finally, the interview was rescheduled two weeks later. For the first few minutes, the interviewer grandstanded about how great of a leader he is. Despite his arrogance, the interview went well he told me I did great and he wanted to schedule a panel interview as a next step.
A week goes by and I hear nothing, so I reach out to the recruiter who told me she would check in with the CS team and get back to me. Another week goes by. I follow up with the recruiter again, and get no response. I send the interviewer an email, and get no response. If this is how CS manages the recruiting/interview process, then the Customer Success team at Sigma must be a complete joke and I am glad I did not get an offer.
Interview questions [1]
Question 1
Tell me about how you would on-board a new customer. Tell me about a customer that was at risk and the steps you had taken to save them. Tell me how you expand the sphere of influence?
I applied online. The process took 2 months. I interviewed at Sigma Computing (San Francisco, CA) in Apr 2025
Interview
Three 1 on 1 interviews then a panel interview that you need to create a dashboard in the product and a slide deck explaining the dashboard. The prompt is to analyze a set of data (BoB).
I applied online. I interviewed at Sigma Computing
Interview
After the screening interview, I experienced a lack of follow-up communication. The recruiter, who appeared to be new, seemed to require guidance during the interview, and I found myself leading the conversation. Despite sending follow-up emails, I did not receive any response.
To the hiring team: I urge you to treat candidates with respect and consideration. The job search process is already challenging, and being ghosted only adds to the difficulty.
Solid interview process with a gated approach. Initial interview followed up by additional peer interviews. Include a role play in the process. Overall it was a thorough and detailed process.
