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      SimpliSafe

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      Customer Service Representative Interview

      22 Jan 2026
      Anonymous interview candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied through an employee referral. I interviewed at SimpliSafe

      Interview

      Three years ago, I interviewed at SimpliSafe, and it’s still THEE most uncomfortable interview experiences I’ve ever had. The interviewer *tried* to take an intimidating approach, and many of her questions felt like traps rather than genuine conversations. She showed me a product description and asked if I thought it sounded good. I answered honestly and said yes, but she reacted negatively and huffed and puffed and said 'you're not going to hurt my feelings, just look harder'. When I said I could improve the wording, she demanded specifics on the spot, but with such an attitude. The entire interaction felt tense and unprofessional. She seemed VERY disengaged and uninterested in being there. I never received a follow-up — just SIMPLI GHOSTED

      Interview questions [1]

      Question 1

      'what would you change about this product description'. but with such a negative attiude.
      Answer question
      1

      Other Customer Service Representative interview reviews for SimpliSafe

      Customer Service Representative Interview

      28 Apr 2023
      Anonymous employee
      Boston, MA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at SimpliSafe (Boston, MA) in Jan 2020

      Interview

      Pretty good have to know about product they send a script before appointment it’s not a bad process they ask questions and give time to answer then they train you on how to troubleshoot

      Interview questions [1]

      Question 1

      Question about all products cameras
      1 Answer

      Customer Service Representative Interview

      18 Sept 2019
      Anonymous employee
      Boston, MA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at SimpliSafe (Boston, MA) in Sept 2019

      Interview

      Interview process went well. Asked me if I was interested in the position that was offered. Nothing major, it was suppose to be a video interview but we spoke on the phone and I was asked to come in for another part of the interview.

      Interview questions [1]

      Question 1

      Does the hours work for me?
      Answer question
      1

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