Experience
43%
14%
43%
Helpful (5)
Application
I applied online. The process took 3+ weeks. I interviewed at Sky (New York, NY (US)) in January 2020.
Interview
Online test, then if completed would go into a video interview.
If successful the next step is a Experience Day which is an assessment.
First you are told to buddie up, and told to find out 1 thing in common with each other and present it to the class.
Then you are told to select what's most like you got customer service. And this leads to a one to one interview where you describe why it's most like you.
After this there is role play where you have to talk to the assersor pretending to be a customer.
Once everyone is done you can ask some questions and then you are on your way.
I was told the next day I was successful. But this was not a job offer yet as they need to check my references.
Interview Questions
Application
I applied online. The process took 2 weeks. I interviewed at Sky (Leeds, England) in February 2020.
Interview
Sky call it an “experience day”, which lasted almost three hours. First there was a group task where you discuss and rank three skills. After that you have a role play with the interviewer. In the role play, myself was the employee whilst the interviewer was a customer and I had to resolve wifi isssues. Finally after the role play I had a strenth based interview. After the whole “experience day”, they got back to me via email the next day.
Interview Questions
Application
I applied online. I interviewed at Sky (Dunfermline, Scotland) in March 2019.
Interview
Online questionnaire and CV, if successful a telephone interview with customer service questions. Again If successful group interview involving role play and similar customer service questions. Took about a week in total from start to finish
Interview Questions
Application
I applied online. The process took a week. I interviewed at Sky (Dunfermline, Scotland) in February 2019.
Interview
I applied online and passed their online test. I was then given a telephone interview which, although straightforward I struggled to understand the guy giving my interview (he mumbled and generally had a negative tone throughout). I had to repeatedly ask for him to repeat himself.
Interview Questions
Helpful (1)
Application
I applied online. I interviewed at Sky (Newcastle upon Tyne, England) in January 2019.
Interview
Complete paperwork, watch a video, role play at the end, group task where you have to work with someone and figure out the best characteristics about someone who works in customer service
Interview Questions
Application
I applied online. I interviewed at Sky.
Interview
Apply online, face to face interview, scenario whereby we were given a large booklet with solutions to issues and took a phone call from an interviewer who came to us with an issue, presentation on a new product.
Interview Questions
Application
I applied online. I interviewed at Sky.
Interview
Not very good, the lady seemed like she was fed up, talking very monotoned. She asked me the same question 3 times, i gave her 3 answers but she kept saying thats not what i want to hear.
Interview Questions
Application
I applied online. I interviewed at Sky (London, England) in September 2018.
Interview
I was in a group of interviewee's we had group exercises, one included drawing. We were taken separately to a role play exercise. Halfway through we went on a tour of the ground and the studios and other departments within the company. But employees kept dipping in and out throughout so different people spoke to us.
Interview Questions
Helpful (7)
Application
I applied online. The process took 2 weeks. I interviewed at Sky.
Interview
After attending a 3 hour assessment day and being told that there was a good chance of being given the job, I received an email the next day to tell me I had been unsuccessful and would not be entitled to feedback.
Interview Questions
Helpful (1)
Application
I applied online. I interviewed at Sky (Glasgow, Scotland) in July 2017.
Interview
Applied online, the next day I had a phone call to arrange a phone interview...... passed both and was invited for a Experience Day. All in All was a pleasurable experience.
Unfortunately I wasn't offered the job but that hasn't phased me as it was an amazing experience
Interview Questions
Would you like us to review something? Please describe the problem with this {0} and we will look into it.
Your feedback has been sent to the team and we'll look into it.
This will replace the current featured interview for this targeted profile. Are you sure you want to replace it?
Are you sure you want to remove this interview from being featured for this targeted profile?
Sky Response
seconds ago
Edit • Delete