I applied online. The process took 3 weeks. I interviewed at Spectrum
Interview
The interview process was very smooth. It was one on one with multiple people who made you feel comfortable. The wait afterwards seemed to be the longest. Three weeks later I got an offer letter and all was well.
Interview questions [1]
Question 1
Tell me a time you had to deal with a difficult customer.
First round was on the phone. Second round in person. Haven't heard back yet, but it was just today. So i am still waiting to hear back. They were very friendly actually. So just waiting to hear back.
Interview questions [1]
Question 1
Experience with difficult customer and how you resolved it
It was great. Easy. Jsut asked a few questions like what would I do if an angry customer calls and have I ever worked somewhere where another employee and I disagreed on something and how did we resolve it.
It was smooth and you know if they like you on the spot so right after interview you get the ball rolling on paper work ro start training.All just be polite and answer the questions.
Interview questions [1]
Question 1
About previous experiences and why you want to work for Charter