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      T-Mobile

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      Retail Sales Associate Interview

      22 May 2013
      Anonymous employee
      Pasadena, TX
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at T-Mobile (Pasadena, TX) in May 2013

      Interview

      I applied online, passed the assessment and then got called to an interview. The manager that called me for the interview was not the interviewer. My first interviewer was really nice, seemed to know what he was talking about and asked basic interview questions. To sum it up the first interview went really great. I then got an email to fill out information for my background check and days after I got a call from the same manager that called the first time, and was told he was going to interview me this time for the. He then again asked me the same questions as the previous interview, and shortly offered me the positions and I accepted. He then filled me into salary details, info on how he worked and what he expected from me and introduced me to the team. He also provided me with his personal number and business card. I asked him about the training and he said he was going to email me the information. Two days letter, I receive an email from T-Mobile stating "After careful consideration, we regret to inform you that you have not been selected for this particular position." I was really upset but decided it was probably an error, I called him to the number he provided me and got no answer, so I left a message and have not yet heard of him. I must admit I am very upset and disappointed in the managers professionalism, he did not bother to call back personally since he had made the job offer. So I guess the only thing I can conclude is that he is not a man of his word, and hope that that is not the image and values of T-Mobile. Word of advice for recruiters: do not get someones hopes up welcoming them to your team if it is not a serious offer.

      Interview questions [1]

      Question 1

      Everything was pretty basic, common sense questions
      Answer question
      2

      Other Retail Sales Associate interview reviews for T-Mobile

      Retail Sales Associate Interview

      15 Nov 2025
      Anonymous interview candidate
      Jersey City, NJ
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at T-Mobile (Jersey City, NJ)

      Interview

      They didn't specify what they wanted, claiming a flexible schedule and really emphasizing hiring women, and the whole point is not to check all the boxes. I only asked for Sundays off, and they said they specifically needed me for those days. However, there was no indication in the application that they would specify this; otherwise, I wouldn't have applied. So, needless to say, I didn't get the job because I wasn't willing to compromise. I mean, if none of that matters to you, then I'm sure you can get the job.

      Interview questions [1]

      Question 1

      Tell me about yourself (Typical questions)
      Answer question

      Retail Sales Associate Interview

      23 Jun 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 5 days. I interviewed at T-Mobile in Jun 2025

      Interview

      They have a packet of 6-8 behavioral and situational questions Script style (they cannot help with questions, only repeat the question if asked) Panel style with 3 managers They really care about your ability to meet sales goals and what your plan is to meet those goals

      Interview questions [1]

      Question 1

      What would your motivation be everyday to show up and do your best work?
      Answer question

      Retail Sales Associate Interview

      14 Nov 2024
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I interviewed at T-Mobile

      Interview

      Very informal sitdown interview with a Store Manager and his Retail Assistant Manager in the back room of one of their retail locations run through a number of simple behavioral questions and a role play scenario of a sale interaction

      Interview questions [1]

      Question 1

      Role play a potential customer interaction
      Answer question

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