I applied online. The process took 3 days. I interviewed at TD (Burnaby, BC) in Dec 2021
Interview
The phone call and virtual call interview asked very similar questions that revolve around situation-based questions in previous or hypothetical settings. All parties were very nice and welcoming, overall a very good experience.
Interview questions [1]
Question 1
Q: Tell me about yourself
Q: What are your short-term and long-term goals?
Q: What motivated you to pursue this opportunity and what interests you in this role?
Q: Tell me an experience you deal with a tough client.
Q: How has patience and attention to detail helped you avoid a mistake in work?
Q: Describe a situation where you had conflict with a co-worker? How did you deal with it?
Q: Describe a situation where you had to really listen and understand a client/customer’s point of view in order to meet their needs? What did you do? How did you ensure you truly understood their needs? What was the result? What did you learn from that experience?
I applied through an employee referral. I interviewed at TD (Toronto, ON) in Apr 2026
Interview
Screening interview with recruiters first, followed by a second interview with the hiring team. If selected, you are then matched with a branch based on fit, availability, and business needs.
Interview questions [1]
Question 1
Tell me a time you dealt with a difficult customer.
It was an easy interview, foucs maily on communication skills . I am able to crack in first attempt. prepare well . It was an easy interview, foucs maily on communication skills . I am able to crack in first attempt. prepare well
The process was not complex and the interviewer was friendly. The time schedule for the interview was respected and the lady did not drag it with more questions.
I was stress at the beginning but my interviewer asked me to be relax and confident. It helped me alot
