I applied online. I interviewed at TELUS (Calgary, AB) in Feb 2020
Interview
A lot of people turned up for the interview process, but I guess they had very little positions to fill, so their focus was on those with bilingual customer service experience.
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Other Customer Service Representative interview reviews for TELUS
2 part process with a video screening before moving onto the virtual interview. Questions focused on the app and how you would deal with patients. It was about a month process.
Meet with recruiter, then move onto interview with director, and finally a panel interview. In the panel interview you get given a case study to read which is then followed by answering some questions.
Interview questions [1]
Question 1
To read a case study that would be followed by some questions.
It wasn't that hard, the interviewer asked some common questions about myself, why I wanted to work there an so on. It was pretty easy being honest, I think that was one of the easiest interviews I have ever had and I'm currently working at Telus.
Interview questions [1]
Question 1
Talk about yourself and how it will contribute to our company
