Customer Service applicants have rated the interview process at TUI Group with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 67.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 5 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at TUI Group overall takes an average of 28 days.
Common stages of the interview process at TUI Group as a Customer Service according to 4 Glassdoor interviews include:
One on one interview: 60%
Drug test: 20%
Presentation: 20%
Here are the most commonly searched roles for interview reports -
The airline is more run down, no money put into their onboarding, senior managers just leaving with no announcements. It shines through in the interview process that this airline is heading (if not already) in the direction Monarch found themselves
I applied online. I interviewed at TUI Group in Aug 2024
Interview
It was an online interview and took about 45 minutes. Two HRists asked me about my previous experiences, motivation, further plans, and expected salary. We also discussed possible training possibilities and logistics.
Easy assessment online and then virtual and face to face interview with hiring manager asking questions to test confidence customer service experience personality passion and smartness normal documentation before joining
Interview questions [1]
Question 1
What was the challenge you faced while working in your previous company ?