Teleperformance Interview Questions | Glassdoor.co.uk

Teleperformance Interview Questions

Interviews at Teleperformance

1,510 Interview Reviews

Experience

Experience
56%
22%
22%

Getting an Interview

Getting an Interview
52%
21%
9%
7
6
4
1

Difficulty

2.3
Average

Difficulty

Hard
Average
Easy
  1. Helpful (54)  

    Agent Interview

    Anonymous Employee in Augusta, GA (US)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Teleperformance (Augusta, GA (US)) in May 2017.

    Interview

    The hiring process was very smooth and easy and the people where friendly and to the point ask what i wanted and let me know what they could and couldnt do and offered the job and hired me on the spot

    Interview Questions

    • How much experience did i have   1 Answer

  2. Helpful (4)  

    Agent Interview

    Anonymous Employee in North Lauderdale, FL (US)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 days. I interviewed at Teleperformance (North Lauderdale, FL (US)) in June 2018.

    Interview

    Once I applied online, someone reached out to me with 1 day and scheduled an interview for me. She provided all details where I didn't even have to ask any additional questions. I even received an email confirmation as back-up. Once I arrived, the process had many steps but it went smoothly. The Recruiting Team kept me informed every step of the way. I like the fact that the final decision is made by a member of the actual account you may be hired for. It made me feel that they cared who would be on the account. Ultimately, I was offered the position and I am patiently waiting for my training start date to get here.

    Interview Questions

  3. Helpful (21)  

    Agent Interview

    Anonymous Employee in Salt Lake City, UT (US)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Teleperformance (Salt Lake City, UT (US)) in November 2013.

    Interview

    after initial computer check and test the person who interviewed me was great and I wish they were all like him. It was considered a 2nd interview and it was via phone, lasted about 20 mins

    Interview Questions

    • what is your definition of integrity   2 Answers

  4. Helpful (1)  

    Agent Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Teleperformance.

    Interview

    You can apply online or walk in. If you apply online, it saves you some time. You do some basic assessments such as a typing assessment, then you interview. Once I completed my interview process, I was hired on the spot.

    Interview Questions

    • The questions depend on which project you are applying for. A lot of them are basic questions, and then some questions to ensure you understand it is a call center where you will be taking calls regularly in an agent position.   Answer Question

  5.  

    Agent Interview

    Anonymous Employee in Killeen, TX (US)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. I interviewed at Teleperformance (Killeen, TX (US)) in December 2016.

    Interview

    The interview process consisted of series of questions some difficult and some common sense. Many consisted of how you would react to vile behavior from anyone in the work environment or on the telephone and you had to give a proper response. For example, "Some calls just to use improper language and you can not disconnect". How do you react? Of course you have to have a great manner. That's what many of the first interview consist of you'll know if you have the job with this location because you'll have a second interview and then training starts and you're getting to sit in a classroom and listen for about two months with testing as well. Must know how to type and have proper tone of voice.

    Interview Questions

    • As I have given you an example above, "How do you react to vile behavior in the workplace and in your calls"? Major will be in the interview like these and you have to answer accordingly   1 Answer

  6. Helpful (25)  

    Agent Interview

    Anonymous Employee in Shreveport, LA (US)
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 3 days. I interviewed at Teleperformance (Shreveport, LA (US)) in September 2010.

    Interview

    Too long, unprofessional, recruiter clearly didn't listen during interview. I sat there all day- almost 8 hours and waited for everyone who showed up with me to go through the process. I had to come back the next day for more paperwork. I spent nearly 12 hours with them before I even saw a dime of the $9/hour pay that was advertised at $12-$14/hour. Shady practices, misleading information in ads, long wait times. But if you are desperate, pack a lunch and go, they hire everyone that walks through the door.

    Interview Questions

    • N/A. Show up to the interview, you will get the job.   2 Answers

  7.  

    Advisor Interview

    Anonymous Employee in Waco, TX (US)
    Accepted Offer
    Positive Experience

    Application

    I applied online. The process took 2+ months. I interviewed at Teleperformance (Waco, TX (US)) in July 2018.

    Interview

    2 step interview process first call was about 30 minutes and so was the second phone interview. I was more worried about the interviews than I needed to be because everything went smoothly

    Interview Questions

    • What was you biggest accomplishment?   1 Answer
  8. Helpful (1)  

    Advisor Interview

    Anonymous Employee in Lindon, UT (US)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Teleperformance (Lindon, UT (US)).

    Interview

    The first is a skills test, 10 questions about Windows, 10 about Mac. There is a typing test and you have to get 30 WPM. There is then a normal interview, and later a 1 hour long 2nd interview that is one on one. The one on one interview tests your ability to work on both a PC and a Mac. Use keyboard shortcuts to cut and paste is one of the questions. The interview also has a test where you have to guess an item in the room and you have 10 seconds to narrow it down to the item and then guess what it is. It tests your ability to troubleshoot.

    Interview Questions

    • Are you willing to make yourself available to work all of the hours the call center is open? 5am to 10pm   1 Answer

    Negotiation

    There is no negotiation, and only 25 cent raises per year, no more, no less.


  9. Helpful (3)  

    Accepted Offer
    Negative Experience
    Average Interview

    Application

    The process took 6 days. I interviewed at Teleperformance.

    Interview

    Basically my open availability wasn't successful for them so I didn't get the job . Because I was in college but my thing is what's the point in applying for part time

    Interview Questions


  10. Helpful (9)  

    Operations Interview

    Anonymous Employee in Augusta, GA (US)
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied in-person. I interviewed at Teleperformance (Augusta, GA (US)) in April 2015.

    Interview

    The first interview was a list of irrelevant questions face to face. The 2nd interview was over the phone and uncomfortable. They asked me questions but when I answered there were no follow up questions. They would ask, I answer, they ask, I answer. I would think they wanted me to be clear but I couldn't tell because that we're really quiet. It was a but awkward.

    Interview Questions

    • Why do you want this position?   1 Answer

Don't Miss Out On a Job You Love
Upload a CV to easily apply to jobs from anywhere. It's simple to set up.