I applied through an employee referral. The process took 5 days. I interviewed at The Hanover Insurance Group (Howell, MI) in May 2016
Interview
It was two hours in total segmenting into 30 minute sections. The first segment being a job shadow with an associate in the position I was interviewing for. I got to experience the daily tasks and operations of the job I was interviewing for. The second, third and fourth segments being one-on-one interviews with two supervisors followed by a manager within the department. All of the people I met with were very professional and a pleasure to meet and have the opportunity to interview with.
Interview questions [1]
Question 1
Q: If you were in a theme park with a group of friends and the group couldn't decide what to do last in the park as the day was coming to an end, what would you do or how would you handle that situation?
I applied online. The process took 2 weeks. I interviewed at The Hanover Insurance Group (Howell, MI) in Mar 2017
Interview
The interview process took around two weeks. I had an interview over the phone first. Then a scheduled interview at the location. It was very thoroughly but Hanover was great about getting back to me and keeping in touch.
Interview questions [1]
Question 1
Describe a challenging situation and how you handled it.
I applied online. The process took 4 weeks. I interviewed at The Hanover Insurance Group (Howell, MI) in May 2016
Interview
Within a week of applying, I received an email requesting a phone interview. Before the call was even done, I was told that I would get the second interview. The second interview was about a week later. It was a total of 2 hours and included a job shadow, and 3 separate interviews with supervisors.
Interview questions [1]
Question 1
Standard behavioral type questions. (Example of where you showed initiative, dealt with a difficult customer)