The Home Depot Interview Questions | Glassdoor.co.uk

The Home Depot Interview Questions

Interviews at The Home Depot

4,652 Interview Reviews

Experience

Experience
68%
19%
13%

Getting an Interview

Getting an Interview
78%
10%
5%
3
2
2
0

Difficulty

2.2
Average

Difficulty

Hard
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  1.  

    Part Time Cashier Interview

    Anonymous Employee in Sparks, NV (US)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 days. I interviewed at The Home Depot (Sparks, NV (US)) in July 2015.

    Interview

    Started by applying online via the careers section of the website. Received an e-mail 3 days later scheduling a phone interview. Phone interview informed me of pay and scheduled me for an in-person interview the next day. Interviewers were friendly and at-ease. It went well. Question were not too difficult.

    Interview Questions

    • Explain past experience and how it related to position you are applying for.
      How would you deal with a rude customer? What would you do?   1 Answer

  2.  

    Part Time Cashier Interview

    Anonymous Interview Candidate in Eugene, OR (US)
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at The Home Depot (Eugene, OR (US)) in July 2015.

    Interview

    I applied online, then a few days later got a call for a phone interview. Very simple questions. I was then asked to come in a week later for a face-to-face interview. I was interviewed by two employees, both were super nice, not uptight at all. It was a 7 question interview. Sadly I didn't get a call back.

    Interview Questions

    • How would you handle a customer who had a question about a product you didn't know anything about?   Answer Question
  3. Helpful (1)  

    Part Time Cashier Interview

    Anonymous Employee in Miamisburg, OH (US)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at The Home Depot (Miamisburg, OH (US)) in May 2015.

    Interview

    first were a couple of phone interviews, then an in-person interview, one-on-one, answering the usual (very tiresome) "describe -a-time-when-you..." sort of questions. Not an unpleasant process and the interviewer was very likable but the questions were much the same as other interviews I have had. Background check and drug screen followed. Overall I had a positive feeling about this interview and was happy the outcome was positive as well.

    Interview Questions

    • describe a time when you had to intervene between co-workers to solve a problem   1 Answer
    • describe a time when you had to deal with an angry customer   1 Answer

  4. Helpful (1)  

    Part Time Cashier Interview

    Anonymous Employee in Streetsboro, OH (US)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4 days. I interviewed at The Home Depot (Streetsboro, OH (US)) in June 2015.

    Interview

    I applied online. I was then called for an interview. The interview itself was pretty standard as far as asking questions about prior experience and how you would handle difficult customers. The interview was very comfortable and lasted, approximately, 20 - 30 minutes. After being interviewed for an assistant manager, she asked that I wait. I then met the Store Manager and had an interview with her. I was hired on the spot.

    Interview Questions

    • Name a situation where you had to balance speed with accuracy, and how did you handle the situation. How would you deal with an angry or unhappy customer?   1 Answer

  5.  

    Part Time Cashier Interview

    Anonymous Employee in Wake Forest, NC (US)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 5 days. I interviewed at The Home Depot (Wake Forest, NC (US)) in May 2015.

    Interview

    Phone call to set up an interview. Spoke with Manager and was hired after interview. Attended an informational session and spent about 2 weeks training on the computer in the office. This was done at my own pace.

    Interview Questions

    • Why did I apply for work at The Home Depot?   1 Answer

    Negotiation

    The negotiations phase was very simple. The pay rate was $9.00 an hour and I accepted.


  6. Helpful (6)  

    Part Time Cashier Interview

    Anonymous Employee in Christiansburg, VA (US)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    The process took 1+ week. I interviewed at The Home Depot (Christiansburg, VA (US)).

    Interview

    Application was all online. I received an email within a week saying that I would receive a call or could call for an over-the-phone interview. After the phone interview I was automatically scheduled for an in-person interview within the same week.

    Interview Questions

    • How would you handle a difficult customer complaining about a product or service received?   Answer Question
    • What experience do you have that qualifies you for the position?   Answer Question
    • How would you assist a customer about a product or service you had no knowledge of?   1 Answer

  7. Helpful (1)  

    Part Time Cashier Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    The process took a week. I interviewed at The Home Depot.

    Interview

    Filled out the application on line for all the stores in my area. Got an email the next day for a phone interview. Called the number in the email answered the automated system questions. Then it transferred me to a live person who described the job and asked a few additional questions. While still on the phone she set up a face to face interview. Went in waited an hour for the interview. Told them i was looking for part time work after my full time job. I have over 10 yrs and customer service so i think that helped.

    Interview Questions

    • How would you handle being the last point of contact for a customer   Answer Question
    • What would you do if you didnt know something that a customer asked   Answer Question
    • How you handle a Customer that was upset about a service product or experience with another Associate   Answer Question

    Negotiation

    No negotiating. $9.00 they were looking to rebuild their front end in that store.

  8. Helpful (1)  

    Part Time Cashier Interview

    Anonymous Interview Candidate in Volo, IL (US)
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at The Home Depot (Volo, IL (US)) in August 2015.

    Interview

    Waiting for a response back took a while about a full week but after that things were very quick. First interview took place over the phone and then was scheduled for an in person interview. Interviewed by front end manager, he was very friendly and understanding. Standard interview questions. Took the drug test right there, they switched to the oral test which only tests up to a week prior. Got the job!

    Interview Questions

    • What is something you have done that requires speed and accuracy?   Answer Question

  9.  

    Part Time Cashier Interview

    Anonymous Interview Candidate in Chicago, IL (US)
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. I interviewed at The Home Depot (Chicago, IL (US)) in February 2014.

    Interview

    Applied on home depot website. Submitted the application and it took about 3 or more weeks to get in contact which was fustrating. The interview was pretty much average in every way

    Interview Questions


  10. Helpful (6)  

    Part Time Cashier Interview

    Anonymous Employee in Dearborn, MI (US)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at The Home Depot (Dearborn, MI (US)) in October 2015.

    Interview

    Very simple. The first part is a phone screen. 3 simple questions and then they schedule a one on one interview. The same day you have to do a drug test (hold a stick in your mouth for five minutes that has an absorbent tip. Im still waiting on the results (however I know I passed). I was told it can take a week.

    Interview Questions

    • How do you handle a customer that is loud?   1 Answer
    • How would you handle a customer that knows what they want, goes right to it and rushes out?   1 Answer
    • Being the last associate to have contact with the person how do you entreat them?   1 Answer
    • If your customer ask you a question and you don't know the answer what do you do?   1 Answer

See What The Home Depot Employees Are Saying

1 person found this helpful

StarStarStarStarStar   Current Finance Director in Smyrna, GA (US)

Pros: “Lots of very smart people Great leadership”“Lots of very smart people Great leadership” – Full Review

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