Thomas Cook Interview Questions | Glassdoor.co.uk

Thomas Cook Interview Questions

Updated 17 Jun 2018
90 Interview Reviews

Experience

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  1. Featured Interview

     

    Manager Interview

    Anonymous Employee in Warrington, North West England, England
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at Thomas Cook (Warrington, North West England, England) in May 2015.

    Interview

    Phone interview, followed by face to face interview with 2 senior managers, Very relaxed atmosphere felt genuine interest from interviewers and assessed skill set. Did feel like I was being sold the job as desperate for staff

    Interview Questions

    • How would you deal with an underperforming member of staff   1 Answer

  2. Helpful (1)  

    Service Representative Interview

    Anonymous Interview Candidate
    Declined Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Thomas Cook.

    Interview

    I applied for the position online and received an email back to complete and online assessment and then following that I was invited to interview, however, the dates and locations of the interview were not feasible so had to pass up the opportunity

  3.  

    Business Analyst Interview

    Anonymous Employee in Peterborough, England
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 5 weeks. I interviewed at Thomas Cook (Peterborough, England) in April 2018.

    Interview

    I applied online and was called in for an interview at the Peterborough office. The interview process consisted of two sections; a behavioral section where you get asked questions about your previous experience and how you resolve work issues with examples and the second section was a case study.

    Interview Questions


  4.  

    Cabin Crew Interview

    Anonymous Employee in Epsom, England
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Thomas Cook (Epsom, England).

    Interview

    Assessment day was really good the crew made you feel at ease and relaxed lovely day and nice to meet new people. Two separate assessments first was calming a passenger who didn’t receive their pre booked seats second was helping sell duty free. After you break and then have a group assessment, if successful you will then do the 1:2 interview which was really relaxed. Really great company can’t wait to travel the world with them!!

    Interview Questions

    • Tell me of a time when you experienced a major change and how did you cope   Answer Question

  5.  

    Cabin Crew Interview

    Anonymous Interview Candidate in Gatwick, England
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 2+ weeks. I interviewed at Thomas Cook (Gatwick, England) in March 2018.

    Interview

    I heard back about an assessment day very quickly and on the day I took part in 2 role plays. One was a customer service scenario and the other was a sales scenario. Next we were split into groups and we took part in a group discussion. After this we went into a room and had a little talk on the company and questions were answered. They then sent home about a 1/4 of the group and kept the rest for interviews. We then waited for our interviews which were with 2 other crew members and they made you feel very relaxed. After this we were called to have a HR chat with another crew member. The whole day was very relaxed and friendly.

    Interview Questions


  6.  

    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1 day. I interviewed at Thomas Cook in March 2018.

    Interview

    We have had a Skype interview. It was really nice and calm, no worries. They will ask you how are you, what are you doing and then you'll get to comfortable mood and everything is easier. I did the interview in 2 languages - german and english.

    Interview Questions

    • How would you intervened yourself in an international team?   Answer Question

  7.  

    Cabin Crew Interview

    Anonymous Employee in Gatwick, England
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Thomas Cook (Gatwick, England) in February 2018.

    Interview

    Role play with 6 other candidates and 2 others on your own. Trying to calm an angry passenger and selling duty free goods. Then a 2 -1 final interview. Very relaxed and the recruiters made you feel very welcome.

    Interview Questions

  8.  

    Audit Staff Interview

    Anonymous Employee in Mumbai (India)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through other source. The process took 2 weeks. I interviewed at Thomas Cook (Mumbai (India)) in February 2018.

    Interview

    you may have to go 2 or 3 rounds of interview. first round will be HR round and next round with concerned department head. Cool environment all are good people looks supportive to me sply HR they calm us if we are nervous

    Interview Questions

    • tell me about family . tell me your career goals. salary expectation. why do you want be auditor. what is audit . how many audits have you done so far. why did you leave previous company.   Answer Question

  9.  

    Commercial Graduate Scheme Interview

    Anonymous Interview Candidate in Nottingham, England
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Thomas Cook (Nottingham, England) in January 2018.

    Interview

    I submitted my application online and the next day got an email inviting me to take 3 online assessments: verbal reasoning, numerical reasoning, and logic. After I passed the tests I had a one way video interview. I did not pass to the next stage.

    Interview Questions

    • Why did you chose your course and your university?   Answer Question
    • Where do you see your career in 5 years?   1 Answer

  10.  

    Operations Interview

    Anonymous Interview Candidate in Mumbai (India)
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through a staffing agency. The process took 4 weeks. I interviewed at Thomas Cook (Mumbai (India)) in January 2018.

    Interview

    Quick and brief was the interview however the update process is very long. I had to wait for 4 weeks to get a proper response post frequent follow ups with the HR dept. Also, I was told that the job is confirmed and no need to worry post the 3rd round of interview but after the fourth round, the job offer was declined.

    Interview Questions

    • Will you be able to do Sales??   1 Answer

  11.  

    Retail Sales Assistant Interview

    Anonymous Employee in London, England
    Accepted Offer
    Positive Experience

    Application

    I applied online. The process took 5 days. I interviewed at Thomas Cook (London, England).

    Interview

    You start off by applying online where you must attach a cv and cover letter; following this if you're successful they book you in for a phone interview which lasted 20 minutes, should you be successful in this there's an in store interview where you do a 20 minute Maths and English assessment involving spellings, percentages and foreign exchange rates. You also answer 4 questions in a 1-1 interview which the store manager and do a presentation selling a holiday - the scenario given is choose one for your favourite celebrity and sell it to them.

    Interview Questions


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