TransferWise Customer Service Representative Interview Questions | Glassdoor.co.uk

TransferWise Customer Service Representative Interview Questions

Interviews at TransferWise

4 Interview Reviews

Experience

Experience
75%
25%
0%

Getting an Interview

Getting an Interview
100%

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy

 

Customer Service Representative Interview

Anonymous Interview Candidate in Tampa, FL (US)
No Offer
Positive Experience
Easy Interview

Application

I applied online. The process took 2 weeks. I interviewed at TransferWise (Tampa, FL (US)) in May 2019.

Interview

I was contacted within a week of applying in order to schedule an in-person screening interview, but the recruiter was flexible and allowed me to book a virtual 1 hour interview/screening session with 2 of the future piers as I was not living at the location of the placement at the time.

Interview Questions

Other Interview Reviews for TransferWise

  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Budapest (Hungary)
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at TransferWise (Budapest (Hungary)) in October 2020.

    Interview

    Second part of the application process was an assesment test which consisted of answering 2 English and 3 Spanish customer questions. They were very simple and short but since they were about the specifically about TransferWise's services you needed a lot of research which took a lot of time. After that they tested your word per minute score. I think they put a great emphasis on this one. You had 2 hours for these tasks.

    Interview Questions

    • Describe a situation where you've faced a problem and resolved it.   Answer Question

  2.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Declined Offer
    Positive Experience
    Average Interview

    Interview

    After having sent my application, I was required to take an online test. Shortly after, I was invited to an interview that took place over Zoom. The interviewer was very friendly and made me feel immediately at ease, indeed time flew fast while talking to her.

    Interview Questions

  3.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. I interviewed at TransferWise.

    Interview

    They contacted me for interview in person after I did small test online, They interviewed me at their office. They asked me about language and my previous experience. Nothing special.

    Interview Questions


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