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Unicorn Training Interview Questions

1 Interview Review

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    Customer Service Advisor Interview

    Anonymous Employee in Bournemouth, England
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Unicorn Training (Bournemouth, England) in January 2010.

    Interview

    15 min phone interview, then an hours face to face with 2 of the managers plus a test then another face to face with manager and a director. Tell me about yourself first of all, lots of questions on skills and ambitions for future. Also asked what I knew about the company - did comment that some they had interviewed had no done any research and were instant rejects so def worth doing.

    Interview Questions

    • You are in a situation where a client is unhappy that the bug that is affecting them will not be fixed for another 24 hours. How do you respond to the client?   1 Answer

    Negotiation

    They made a very good offer, more than I was on previously so I took it.


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