I applied online. The process took 5 days. I interviewed at UnitedHealth Group (Las Vegas, NV) in Apr 2014
Interview
Professional hiring process. They acknowledge your resume and provide you with updates. Had a phone interview which consisted of all behavioral interview questions - some difficult and some regular interview questions. Very professional recruiter conducted the interview - call on time, articulate, etc. Overall my experience left me with a good impression of this company, even though I didn't move on to an actual interview.
Interview questions [1]
Question 1
Tell us about a time when you witnessed someone doing something unethical and how you handled it.
Tell us about a time when someone on your team disappointed you.
The interview process was quick. During the process my recruiter was able to explain everything in great detail. It was a refreshing experience. It consisted of in person and group interviews.
Interview questions [1]
Question 1
Explain a situation where you had to assist an unhappy customer.
Once you finally get a call it’s a quick interview process. I did 2 interviews but decided to move on. Pretty standard stuff, will ask you about previous insurance and/or customer service experience. Low entry level pay.
Interview questions [1]
Question 1
General customer service experience on my resume, if I had any insurance experience
I applied online. I interviewed at UnitedHealth Group (Port St Lucie, FL) in Nov 2025
Interview
Interview process is different. You receive an email interview to go over the position and answer questions and you video your answers. If selected you continue on to the next interview with and find out if you got the position or not.
Interview questions [1]
Question 1
Normal interview question, introduce yourself, tell me about a time when you had to deal with an upset customer and how did you handle it? How do you handle constructive critism.
