I applied online. The process took 1 day. I interviewed at Verizon (Wallingford, CT) in Jul 2012
Interview
I had an initial phone interview July 9, 2012. The woman called 5 minutes later than schedulded. She spoke English with a very heavy Indian accent. It took me a bit longer to answer questions I was prepared for, because I had to proccess exactly what she had asked me. I am not sure if it was really ridiculous of Verizon to have a recruiter who people can barely understand, or if it was a test to see how well I could converse with someone I could barely understand. Either way I guess I failed because I was sent an email a few days later saying I was not what they were looking for. I am not exactly dissapointed because their pay doesn't seem proportonate for the crazy schedule they demand of their employees.
I applied online. The process took 3 days. I interviewed at Verizon (Cincinnati, OH) in May 2026
Interview
The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.
Interview questions [1]
Question 1
How would you handle an angry or disgruntled customer?
Lengthy and the paperwork is extremely confusing to fill out and submit. Thank you. But other than that really nice people. They hire through a 3rd party called Rose International…. Very helpful people
Unprofessional interview, and unfair. Being bilingual and many years of customer service experience they decided to pass due to many years of experience. The interviewer also looked unorganized and was bias.
Interview questions [1]
Question 1
Tell us a time where you overcame an obstacle and how
