Walgreens Boots Alliance Customer Assistant Interview Questions | Glassdoor.co.uk

Walgreens Boots Alliance Customer Assistant Interview Questions

Interviews at Walgreens Boots Alliance

3 Interview Reviews

Experience

Experience
67%
33%
0%

Getting an Interview

Getting an Interview
100%

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2.7
Average

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Average
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Customer Assistant Interview

Anonymous Employee in Edinburgh, Scotland
Accepted Offer
Positive Experience
Average Interview

Application

I applied online. The process took 2 weeks. I interviewed at Walgreens Boots Alliance (Edinburgh, Scotland) in June 2009.

Interview

1. Initial online screening questions rating yourself 1-5.
2. One to one interview and shop floor evaluation

Consisted of going onto the shop floor and being asked questions such as
"What would you do to help that assistant"
"Approach a customer and ask if they need any assistance"
"How would you help that customer"
"Find three 3for2 promotions"
 "Find the cheapest toothpaste"
"Take 10 mins to walk around the store and find a suggestion for a valentine female product"

Interview Questions

  • Having to find gifts for different customer scenarios ie girls birthday, valentines day present, etc all within a budget.   Answer Question

Negotiation

Take it or leave it. this is your rate of pay, your hours etc.

Other Interview Reviews for Walgreens Boots Alliance

  1.  

    Customer Assistant Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Walgreens Boots Alliance in December 2012.

    Interview

    Applied for the position through Boots website. Was able to enter parameters to chose job type, distance from home and hours available to work. I then received email notification when suitable job arose. When I was offered interview I was given various time slots to chose from. Was asked to be smartly dressed as there was a possibility that I would be on the sales floor at some point. During the interview I was asked questions based on various scenarios that could happen in store. Interviewer was friendly and put me at ease. Interview lasted about 20 - 30 minutes I think.

    Interview Questions

    • How would I sell a product (I was advised to chose something from the Store I would be happy to recommend prior to interview)   1 Answer

    Negotiation

    Not negotiable


  2.  

    Customer Assistant Interview

    Anonymous Employee in Manchester, England
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. I interviewed at Walgreens Boots Alliance (Manchester, England).

    Interview

    Competency questions and a store walk around test. Looking for items that’s were out of place or barker cards that were out of place. I also had to try and sell a number 7 product to a customer

    Interview Questions

    • Describe how you dealt with a challenging customer   1 Answer
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