Oh Polly Interview Question: What actions would you take i... | Glassdoor.co.uk

Interview Question

Customer Service Advisor Interview Bromborough, England

What actions would you take if you knew your colleague was

  handling a customer in a negative manner?
Answer

Interview Answer

1 Answer

1

First make sure the colleague is okay, then take over dealing with the customer for them. In extreme circumstances, report to management.

Interview Candidate on 11 Jul 2019

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