NatWest Group Interview Question: What do I think is the key to... |

Interview Question

C&PB Relationship Management Support Apprentice Interview London, England

What do I think is the key to great customer service?


Interview Answer

2 Answers


I explained that I thought a high level of communication was the key to great customer service.

Interview Candidate on 13 May 2016

Understanding the customers needs and ensuring you are able to provide enough support so the customer can walk away being content with the answer

Anonymous on 11 Jul 2016

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