J Sainsbury Interview Question: Why do you think customer ser... | Glassdoor.co.uk

Glassdoor uses cookies to improve your site experience. By continuing, you agree to our use of cookies. OK | Learn More

Interview Question

General Assistant Interview

Why do you think customer service is important?

Answer

Interview Answer

1 Answer

3

I mentioned that a food shop is a weekly routine event and needs to be a positive one and good customer service is one of the main elements in the customers experience. I specifically mentioned elderly people and the fact some of them many not see many people on a daily basis, so you need to be a friendly and welcoming face for when they come into the store.
- Also, you don't want to feel like you're being an inconvenience if you need help, employee needs to be friendly and be happy to help.

Interview Candidate on 13 Sep 2017

Add Answers or Comments

To comment on this, Sign In or Sign Up.