administration assistant interview questions shared by candidates
The format of the day was planned as follows:- Part 1 - Completion of a case study - The aim of this was to assess the candidate's ability to demonstrate the competencies; 'Managing a Quality Service' and 'Delivering at Pace'. Part 2 - A group exercise assessing your skills in 'Making Effective Decisions' and 'Collaborating and Partnering'. Part 3 - An informal interview to allow you to demonstrate your suitability for the post. (You need to refer to the Civil Service Competency Framework for further assistance). Whilst the assessment centre was planned to last up to 3 hours, candidates who did not meet the level required at the assessment stage did not go through to the next stage and will be unsuccessful this time. It is therefore crucial that you hit the ground running at the assessment centre.
There were 25 candidates at the assessment centre and each were given:- (1) a Question booklet (2) an Answer booklet (3) a Resource booklet. Tasks were to prioritise and respond to four emails, by using the resource packs to locate the provided information, along with a punctuation and grammar task which was contained on two A4 sheets of paper - also using the resource pack to proof-read and check inaccuracies contained within the documentation. I would recommend candidate's increase their reading speed to prepare for Part 1 of the Assessment, as there is a lot of reading and five tasks to complete in just 30 minutes - without any prior reading time given.