Administrative Assistant Interview Questions | Glassdoor.co.uk

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Administrative Assistant Interview Questions

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How do you deal with a difficult customer

1 Answer

By trying to understand their point of view and not taking the time to explain to them how to get the expected result

Have you had any administrative experience before?

1 Answer

Why do you want to work here

2 Answers

Where do you want to be in the future

1 Answer

Do you have any questions at end of interview .

1 Answer

they ranged from how would you deal with an upset patient to an annoyed patient and answering telephone ie how long can you let the phone ring whilst dealing with a patient face to face. also the private and confidential question is a key to getting the role you have to understand how and why they do this.

2 Answers

1.How can your skills and knowledge help you to perform this job? 2. Examples where you have prioritized your workload.

What makes you happiest when you see someone you have been talking to smile?

1 Answer

Can you name a time you have had to deal with a difficult/angry customer and how did you deal with it? Most of the questions were scenario based - how would prioritise work etc.

1 Answer
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