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Cashier and checker Interview Questions

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Cashier And Checker interview questions shared by candidates

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H E B
Grocery Checker was asked...7 March 2018

do you enjoy meeting new people?

3 Answers

Yes, i do

Yes I do

Yes

The Cheesecake Factory

What you learn from your experience?

2 Answers

I learn not to judge others because "We are what we eat".

I learned to be more patient and understanding

H E B
Checker was asked...29 November 2017

how do you deal with angry customers

2 Answers

I will try and help solve whatever the problem is and if not then security

i ask them what is wrong and how i can help them

Makati Development

why you want to this company

2 Answers

to share and to build my special skill and knowlegde

to improve my knowledge and skills

H E B

What would you do in (x) situation when a customer became angry?

2 Answers

Calmly rationalize with the customer and explain that I would like to help them in any way that I could. Less

Direct him to the customer service manager

H E B

They ask you to sell them a random product and they want to see how detailed and how confident you are selling the item.

2 Answers

Confident and detailed.

I have this sea salted caramel by Blue Bell pint of ice cream on sale for three dollars and fifty cents Less

Safeway

Describe a time you helped a customer

2 Answers

Despite no customer service experience, some people will ask me for directions in store after mistaking me for an employee, and I'm happy to help walk them there. Less

Knowledge of the product always helps, but finding what the customer came in for with them seems to go a long way with people, although time consuming at times Less

Hy-Vee

Have you ever worked with a register before?

2 Answers

Not yet

No

Safeway

What other items would you recommend to a customer buying a birthday cake?

2 Answers

Candles with lighter and a knife (and server). Forgot to mention cards and to ask if they needed plates or utensils (since I don't buy those). Less

Candles, plastic ware, other utensils, balloons, napkins

Safeway

Describe a time you dealt with a difficult customer/person

2 Answers

I didn't remember any direct confrontations I've had, but I described a situation where a time member kept putting off the work and emphasized that I when I brought it up to him, I focused on making him feel like we were on the same side. Instead of getting irritated, I empathized with his busy schedule but that I appreciated the insight I knew he could contribute. Less

Remained poised and tried to empathize in a reasonable manner, promoted one mind and a common cause Less

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