Centre Manager Interview Questions | Glassdoor.co.uk

Centre Manager Interview Questions

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Centre manager interview questions shared by candidates

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what's good customer service

1 Answer

Where are their offices located?

Have you worked in a call centre?

1 Answer

Have you ever been accused of having genius like qualities?

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Have you ever been asked to explain a decision at a granular level but felt that degree of understanding an impractical fit with your style?

1 Answer

Would people describe you as impulsive or more likely to understand a little then make a decision?

1 Answer

competency based - most questions preset by HR

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How would I deal with the challenge of moving from an outsourced BPO to an in-house/captive culture?

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What is better: big bang or continuous improvement?

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They didn’t really ask anything.

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