Christmas customer assistant Interview Questions | Glassdoor.co.uk

Christmas customer assistant Interview Questions

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what would you do if a customer asked you for a certain shampoo, which was currently not in stock?

2 Answers

Suggest alternatives for them, which had similar prices and similar effects.

Explain product not in store, suggest similar product & benefits

Which features of the 'Treat Me' reward card would you highlight to different groups of people

2 Answers

Are you comfortable with the idea of piercing someone, including a 4 month old baby?

1 Answer

We were all given a body shop product and an info sheet to read.

1 Answer

Can you sell me an item and why?

1 Answer

My most memorable question asked was for me and my group (we were split into smaller groups) to describe a perfume that had been spray onto a strip of paper. we could describe it in a play, a song or anything of that calliber.

1 Answer

What would you do if a customer asks you for a branded specific item and its sold out?

1 Answer

Why do you want to work at boots?

1 Answer

- Describe a time you helped someone in a difficult situation - Describe time you had to work in a team to achieve something - How would you know the difference between a confident shopper and a not so confident shopper? - Describe what you understand/think good customer service is - What is your availability? - What is a product here that you can't live without? And how would you sell it?

1 Answer

My experience -

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