Christmas sales assistant Interview Questions

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Christmas Sales Assistant interview questions shared by candidates

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Topshop
Sales Assistant Christmas Temp was asked...2 July 2015

What magic power would you like to have

36 Answers

The power to make cliched interview questions disappear.

Invisible

Manipulate probability

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Card Factory

Who is most important within a Card Factory store?

5 Answers

The customer!

The customer!

The Manager

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Selfridges

Name as many of the 12 days of Christmas as you can remember?

4 Answers

2 turtle doves

5 gold rings

4 calling birds

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Colette Accessories

We were asked to introduce ourselves and asked what we liked about Colettes. We were then put into pairs and had to "sell" the other person and had a minute to talk to each other and learn a few key points. Then we were put into groups of 3 and had to each pick an item and then try and sell it to the group.

3 Answers

Hi Lauren, Yes we had to stand up in our group and say why we chose the bag or piece of jewellery. I picked a simple ring and just said "Its a simple, classic ring it will go with any outfit you wear, its an affordable price $14.99 but looks much more expensive" You just have to say all of the good things about the product, its great quality, great price , great style, goes with any outfit, great colour etc etc Just make sure you look up the company so you know a bit about them (Australian owned, started by a woman) and try to go first when introducing yourself so you can say your little spiel and just be confident :) Less

I mentioned Colettes being Australian owned, affordable etc

Hey about to go for an interview and need to know if it's hard and do we have to try and sell it to the whole group? Less

H&M

You notice an employee is doing a great job at something, how do you respond to this?

2 Answers

Tell them directly, tell the manager as well as it'll show you're observant and not self-centred, make sure they know that they're doing something good so they can continue to do good work. Less

Your overall review is so detailed! So helpful! Thank you

Superdrug

If you was given a product and told to sell it in-store to customers, how would you go about it? How would you approach them?

2 Answers

Introducing yourself, making conversation and asking if the customer is looking for anything in particular, then working your product into it. Explaining the benefits and amazing price Less

I would wait for customers to walk by, I would be polite and friendly, introducing myself, asking about their day and make light convosation. Then I would tell them about my product, its benefits and how much they would save if it was on sale. Less

Superdrug

How can the store save money?

2 Answers

They can buy their products in bulk from the suppliers as it works out cheaper most of the time. Less

Turning off lights and plugs when not in use

Sports Direct

Do you have any questions?

2 Answers

Unfortunately, I made the grave mistake of not preparing a question beforehand and due to the manager being unfriendly and me being nervous, I said nope, which I'm guessing is why I didn't get the job. Less

I have the Christmas tempt sales assistant interview on Thursday, what kind of questions should I ask? Less

H&M

A customer wants 10 shirts, however only 4 shirts are available in the store. What do you do?

2 Answers

In an friendly and apologetic tone, advise the customer that only 4 shirts are available. Explain to the customer that there are similar shirts in the same model and material. Also refer the customer to nearby H&M stores for the shirt. It is important that the 4 shirts are sold on this day referring back to one of H&M key values; entrepreneurial spirit. Less

SWAT we were taught "sell whats available today" a phrase we heard alot on the floor. Makes sense, customer service skills offer alternatives, similar designs, different dpts sometimes have similar looks. Past H&M employee. Less

GAME Digital

What other items would you suggest for a customer to purchase with their console?

1 Answers

Extra controller, head set, thumb grips, GAME ELITE membership, Playstation Plus membership/Xbox live membership (depending on console) Less

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