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Contact center agent Interview Questions
102
Contact Center Agent interview questions shared by candidates
Contact Center Agent was asked...27 November 2017
Contact Center Agent was asked...24 April 2015
how did you handle constructive criticism from your boss
2 Answers↳
Learning is an ongoing process. My manager once gave me feedback for wrongfully keeping a customer on hold and doing extra research. It is agreeable because we need to value customer’s time. Best feedback I ever received! Less
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Well, the way I handle constructive feedback is by taking into consideration on what has been done. With receiving the feedback I make sure that I understand what improvements were made to deal with the situation at hand. I would deal with it in a professional matter and use it as a learning experience. Less
Contact Center Agent was asked...10 August 2018
N'etes vous pas trop qualifie pour le poste ?
1 Answers↳
Faites moi confiance et je vous le rendrais.
Contact Center Agent was asked...6 November 2020
How will you handle a pressurized situation?
1 Answers↳
By providing behavioral answers with solutionsm
Contact Center Agent was asked...1 May 2022
Contact Center Agent II was asked...5 November 2020
Contact Center Agent was asked...28 October 2016
Contact Center Agent was asked...28 July 2019
Can you name a time when you had to overcome a difficult situation?
1 Answers↳
Hey, how long did they take to contact you after your interview?
Contact Center Agent was asked...9 January 2018
Contact Center Agent was asked...14 May 2015
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