Customer operations manager Interview Questions | Glassdoor.co.uk

Customer operations manager Interview Questions

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Examples of a conflict

1 Answer

Gave example

During the second round of face to face interview I was asked to complete a role play based on people management. I was presented with a scenario where a new employee in my team was having some difficulties and these issues were highlighted by other members of the management team. I was to conduct a 1 on 1 conversation with the employee.

1 Answer

They asked what my sales figures were from a previous role which i had left 4 months earlier.

1 Answer

How I would lead a team and how I dealt with different situations at my previous job.

Few competency questions that seemed more about Team Leadership rather than taking a strategic approach

Very basic background/experience questions asked

They asked me if i felt i could command a similar salary to my previous given my lack of experience in this particular field, even though my salary expectations were discussed before i'd accepted an interview.

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