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Customer Service Advisor Interview Questions

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Customer service advisor interview questions shared by candidates

Top Interview Questions

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What makes you different from the other candidates in the lobby?

3 Answers

Is there a time that is convenient to you for interview.

1 Answer

Can we conduct another telephone interview.

1 Answer

Tell me how you are ideal for this role?

1 Answer

What would I do if the line dropped during a call?

1 Answer

Most difficult thing was explaining myself over and over. Try not to give too much detail away when you answer to start with as often questions are dragged out. Even if you go off track with the question make sure you always give an example, as they want to hear of a time you did something (not of what you can do) its more about what you have done.

1 Answer

What to do if a team member asks for help while you are serving another customer.

1 Answer

You are on a desert island. Put these 16 items in order of importance.

1 Answer

What do you know about us?

2 Answers