Customer Service Advisor Interview Questions | Glassdoor.co.uk

Customer Service Advisor Interview Questions

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Customer service advisor interview questions shared by candidates

Top Interview Questions

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Can you tell me a time where you worked as part of a team?

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Why would you like to work for us?

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What can you bring to the role (This answer could also work for "Why should we hire you?")

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What do you know about British Gas?

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Scenario questions

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name a time you have portraied excellent customer service skills

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What would I do if the line dropped during a call?

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I got asked why did I wanna work for Phones 4 u and what I could bring to the table

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how would you handle a customer who is extremely angry? how would you describe your personality? what makes you best for the job? are you flexible?