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Customer Service Assistant Interview Questions

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Customer service assistant interview questions shared by candidates

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Name a time you had to prioritise an important task over another important task.

1 Answer

Planning is the key. Talk about how you planned to get both of them done because I do not think they to hear that you left one out because you were trying to prioritise.

Name a time you had to work with a difficult colleague.

1 Answer

Name a time you had to persuade a fellow colleague.

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Name a time you solved a problem.

1 Answer

Name a time you had to go over your normal duties to please a customer.

1 Answer

What do you know about the history of William Hill?

3 Answers

what is customer service?

1 Answer

How can your experience working in an office apply to working in a boutique store selling fragrances, creams & gift sets etc?

1 Answer

Name the top 5 competitors of uniqlo on the high street

1 Answer

How would you react when faced with an angry, irate customer complaint ?

2 Answers
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