Customer Service Executive Interview Questions | Glassdoor.co.uk

Customer Service Executive Interview Questions

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Customer service executive interview questions shared by candidates

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Why did you apply for this job? How are you calm an angry customer? Role play; a customer contact you by phone disappointed by the reality of the hotel (unlike all the photos online). What would you say/do? How are you negotiate with them?

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Just imagine yourselves as the customer, what would you want Booking.com staff to do? How would you help this customer?Remember to ask the third person (acting/playing the role as your supervisor)

Welches Urlaubslands bevorzugst Du?

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A time when you worked as a team?

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How do you organise yourself

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Very basic customer service questions-Describe your best/worst customer service experience

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Examples of how I’ve dealt with, problems and my experiences

availability for shifts and previous customer service experience

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