Customer service executive Interview Questions | Glassdoor.co.uk

Customer service executive Interview Questions

109

customer service executive interview questions shared by candidates

Top Interview Questions

Sort: RelevancePopular Date

How would I handle a group so they understand how to complete a task and why I make the effort?

1 Answer

What could I bring to Yell?

1 Answer

How do you handle stress?

1 Answer

Where is your next trip?

1 Answer

Give an example of a time you dealt with a difficult customer

1 Answer

I had to write an email to customer making a complaint. The role play was on the phone. I had to take care of a customer stuck outside a hotel with no reception open.

1 Answer

Can you describe how you gave a very bad/excellent customer service?

1 Answer

You had to prove that you understand the text written by choosing the right answer from the question. You had to write a formal letter in English You had to handle a test phone call in English

1 Answer

Describe your last job with one swear word

1 Answer

Salary expectations and current salary

1 Answer