customer service personal banker interview questions shared by candidates
For the video interview they asked 5 questions: - What do you know about the role and why did you apply? - Why do you think you’re the right person for this role? -Tell me about a time you went out of your way for a customer? -Tell me about a time you had to adopt a different approach when a situation changed unexpectedly? For the last question: There is a video of an adviser speaking to a customer -You are asked what you thought the adviser had done well and how he could improve on?