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Customer Service Representative Interview Questions

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Customer service representative interview questions shared by candidates

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perception of the people offfice and work culture

3 Answers

provides good training,, best place to work

provides good training,, best place to work

can you help me for my intervieuw pls?

There are 2 old ladies trying to check in. A line of business class passengers is beginning to form behind them. One lady has an expired passport. you are due at the executive lounge in 5 minutes. How would you deal with this situation?

1 Answer

Describe a time when you helped a member of staff?

1 Answer

Describe a time you stood your ground for what was right

1 Answer

it was a competency based interview so nothing particularly was difficult

1 Answer

Give a time when you experienced bad customer service?

1 Answer

Give a time when you experienced good customer service?

1 Answer

Describe a situation where you had given great customer service

1 Answer

Tell me about a time that you had to quickly learn a process and implement it?

1 Answer

Tell me what you know about Audiable?

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